Dedicated Facilities Operations Manager bringing 10 years of experience in energy management and building systems, including mechanical, security, automation and HVAC. Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change.
Overview
11
11
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Facility Manager
Edgenta Facilities Management Sdn Bhd
07.2023 - Current
Direct and oversee facility operations to meet contractual obligations, regulations, and company goals, providing leadership and support for high-quality service delivery.
Create and implement plans for preventive and corrective measures, evaluate operational performance, and suggest improvement plans to clients.
Establish strategic relationships with external and internal stakeholders to safeguard the company's interests, ensure integrity, and foster collaboration for client satisfaction and business growth.
Consult and engage with partners, authorities, institutions, and community groups to stay informed, address service challenges, and enhance public relations.
Implement and manage a Quality Management System, ensuring services meet or exceed customer expectations, comply with legal requirements, and adhere to ISO certifications.
Establish quality objectives, conduct audits, and analyze data to lead improvement efforts, collaborating with other teams for overall business objectives and operational optimization.
Manage resources, assets, and liabilities in alignment with short and long-term goals, contributing to revenue and expenditure targets, overseeing financial planning and budgeting processes.
Comply with HSSE practices and procedures, manage certifications and recertifications to meet contractual and regulatory obligations.
Oversee and monitor vendor performance to optimize the supply chain for timely project implementation.
Manage human capital initiatives, including recruitment, staff retention, remuneration, motivation, promotion, training, and disciplinary actions in line with company HR objectives.
Ensure timely preparation, review, and submission of various reports to regulatory authorities as per the Contract Agreement.
Project Deliveries:
Day to day operation for ten (10) buildings at Kota Iskandar.
Renew two (2) plus one (1) year contract for Kota Iskandar year 2024 – 2026.
Maintained contract from year 2017 until present.
Maintain yearly profit and loss (P&L) for Kota Iskandar operation expenses (OPEX) with achievement of 21% yearly from revenue vs Annual Operating Plan (AOP) 14%.
Introduce and build new applications for Overtime Apps.
Revision standard operating procedure (SOP) for planning preventive maintenance and corrective maintenance.
Achieve 100% closure rate on plan preventive for year and complaint.
Build operation dashboard for operation maintenance by using Microsoft power BI for monitoring work orders and profit and loss (P&L).
Secured Variation Order (VO) with value RM 3.6 million.
Evaluated facility operations and personnel for safety and health regulations compliance.
Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
Building Executive
Edgenta Facilities Management Sdn Bhd
09.2017 - 07.2023
Responsible to overall facility management for operation at Kota Iskandar Johor.
Responsible to overall operation expenses (OPEX) for maintenance, stock, manpower and operation.
Responsible for all civil, mechanical, electrical, cleaning, landscape and water features preventive and corrective maintenance for Kota Iskandar Johor.
Responsible for management of paper for other civil, mechanical and electrical works.
To prepare bill of quantity for civil, mechanical and electrical.
Attend site meetings.
Project Deliveries:
Assist Facility Manager Day to day operation for ten (10) buildings at Kota Iskandar.
Assist Facility Manager to maintain yearly profit and lost (P&L) for Kota Iskandar operation expenses (OPEX) with achievement of 9% yearly from revenue.
Secured Variation Order (VO) with value RM 1 million.
Introduce and build new application for EDVENTORY (Edgenta Inventory Management System) and awarded as first place for Edgenta Hackathon Series 2022.
Assist Facility Manager for revision standard operating procedure (SOP) for plan preventive maintenance and corrective maintenance.
Assist Southern Operation Manager for renewal contract for integrated facilities management (IFM) year 2021 until 2023 with additional four (4) buildings with increment more than 19%.
Achieve 100% closure rate on plan preventive for year.
Lead on revision of service level agreement (SLA) for a new contract year 2021 – 2023.
Assist Southern Operation Manager on contract agreement together with contract department for renewal contract.
Build operation dashboard for operation maintenance by using Microsoft power BI for monitoring work order.
Energy Engineer
Medivest Sdn Bhd
01.2016 - 09.2017
Secretary to Hospital Director on Energy Management Program.
Responsible on overall energy program for Hospital Kota Tinggi, Mersing and Kulai to achieving ASEAN Energy Management Scheme (AEMAS), Energy Management Gold Star (EMGS) from 1 star up to 3 stars.
Attend meeting and presentation with Hospital Representative.
To provide technical paper on estimated cost, energy saving, payback period and financial.
Responsible on 3R and Indoor Air Quality (IAQ) activities at Hospital Kota Tinggi, Mersing and Kulai.
Project Deliveries:
Assist Hospital Director on managing for overall energy management for Hospital Kota Tinggi, Kulai and Mersing on technical, estimated cost, energy saving, payback period and financial.
Assist three (3) hospitals to be awarded as one (1) star Energy Management Gold Standard (EMGS).
Created Energy Management policy for Hospital Kota Tinggi, Kulai and Mersing.
Appointed as Certified Energy Manager for Hospital Kota Tinggi, Kulai and Mersing.
To do awareness campaign energy efficiency for Hospital Kota Tinggi, Kulai and Mersing.
Achieved 10%, 31% and 6% energy saving for Hospital Kota Tinggi, Hospital Kulai and Hospital Mersing.
Assist Hospital Director on Indoor Air Quality (IAQ) program by technical, survey and solution.
Assist Hospital Director on reduce, reuse and recycle (3R) on policy and managing.
Internal Audit for one (1) star Energy Management Gold Standard (EMGS) for 19 Hospital under Medivest Sdn Bhd.
Electrical Engineer
HPM Consultant
10.2014 - 01.2016
Responsible for electrical drawings, specification and calculation.
Handling of electrical load as per requirement.
To Co-ordinate with electrical contractor for electrification, execution, erection and commissioning.
Liaised with Architect, Main, Electrical and Mechanical Contractor
Attend site meetings.
Project Deliveries:
Design review and recommendation of contract documents to incorporate electrical requirement for HP Malaysia Manufacturing Sdn Bhd.
Design and recommendation for conceptual and detailed design for 33kV substation, cable sizing calculation, transformer sizing, generator sizing UPS sizing, lighting fitting design, small power drawing for HP Malaysia Manufacturing Sdn Bhd.
Coordination with all contracting on cable route for HP Malaysia Manufacturing Sdn Bhd.
Reviewing of BOQ with drawing and specification for HP Malaysia Manufacturing Sdn Bhd.
Attending daily, monthly progress and technical meeting and reporting to Project Director.
Education
Bachelor of Engineering (Hons.) - Electrical
Universiti Teknologi Mara (UiTM)
01.2014
Diploma - Electrical Engineering (Power)
Universiti Teknologi Mara (UiTM)
01.2011
Skills
Certification
Professional Technologist (MBOT) – Facility Maintenance: PT25070282
References
Azizul Hisham, bin Ahmad, Senior Portfolio Manager, +60122076765, Edgenta Facility Sdn Bhd