MOHD ASYRAF BIN JANTAN @ MUZAFFAR
SALES SUPERVISOR
Batu Caves, Selangor
Summary
Dynamic sales advisor with a proven track record at Lon G Setia Auto Sdn Bhd, excelling in product demonstrations and customer relations. Consistently exceeded sales targets by leveraging upselling strategies and fostering strong client connections, resulting in enhanced customer loyalty and satisfaction. Adept at closing deals and resolving issues effectively.
Friendly Sales Advisor knowledgeable about Perodua products and skilled at connecting customers and bankers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 8 years in Perodua.
Overview
16
16
years of professional experience
2
2
Languages
Work History
SALES ADVISOR
LON G SETIA AUTO SDN BHD
07.2023 - Current
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Increased sales by establishing rapport with customers and identifying their needs.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Demonstrated features, answered questions and offered solutions.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
SALES ADVISOR
ZAMAHAN SDN BHD
07.2017 - 06.2023
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
ADMINISTRATIVE ASSISTANT
BLOOM & GROW MALAYSIA
01.2016 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
CLERK
BERJAYA SOMPO INSURANCE
01.2010 - 12.2015
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Education
No Degree - BUILDING CONSTRUCTION
SEKOLAH MENENGAH TEKNIK SETAPAK
Kuala Lumpur, Malaysia 04.2001 -
Skills
Product demonstrations
Upselling strategies
Customer service experience
Sales experience
Sales strategies
Coaching and mentoring
Closing deals
Upselling products
Customer relations
Product and service knowledge
Competitor research
Closing techniques
Timeline
SALES ADVISOR
LON G SETIA AUTO SDN BHD
07.2023 - Current
SALES ADVISOR
ZAMAHAN SDN BHD
07.2017 - 06.2023
ADMINISTRATIVE ASSISTANT
BLOOM & GROW MALAYSIA
01.2016 - 06.2017
CLERK
BERJAYA SOMPO INSURANCE
01.2010 - 12.2015
No Degree - BUILDING CONSTRUCTION
SEKOLAH MENENGAH TEKNIK SETAPAK
04.2001 -
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