

Dynamic Quality Engineer with over 25 years of extensive experience in the automotive, electronic & furniture sector ; specializing in quality assurance and operational excellence. Expertise in a wide range of quality tools, including DFMEA, PFMEA, Cp/Cpk, and 7 QC Tools, complemented by a solid foundation in IATF 16949:2009 and ISO 9001:2015 quality systems. Proven track record in leading product quality initiatives for new model introductions valued at over RM100 million (EUR20 million), while effectively managing quality assurance processes, supplier audits, and contract manufacturers. Recognized for strategic thinking, reliability, and fostering team collaboration to drive measurable results and adapt to evolving industry demands.
Zero NC for the certification & surveillance audit of ISO 9001:2015
Achieved 40% Cost Reduction of poor quality (2020 KPI)
Successfully delivered DFMEA training to Big Ass Fans Engineers at HQ,
Lexington, USA
BIW checking fixture concept planning, buy-off & assembly trial
DFMEA review, update & recommendation of improvement
Trainer for external customers: 8-D Problem Solving, 7 Quality Tools, Press
Machine Safety, DFMEA
Completed the Basic Communicative Mandarin organized by UiTM
Cost Saving Initiatives (VA/VE) awards
c100% online production issues solved within a day
Quality management systems
Customer complaint handling
Documentation control
CAPA management
Statistical process control
Internal auditing
Teamwork and collaboration
Team leadership
Adaptability and flexibility