MOHAMMAD ADIB AFIFI BIN JAMALUDIN
TENDER EXECUTIVE
AMPANG ,SELANGOR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Engineer
ZETRONIX SDN BHD
Petaling Jaya, Selangor
07.2021 - Current
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Installed, configured and maintained computer systems and network connections.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Developed and implemented preventive maintenance procedures.
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Tender Executive
ELECTRICA TECHNOLOGY SDN BHD
Ampang, Selangor
06.2018 - 04.2021
- Managed inventory of materials and supplies for general use and specific projects to consistently meet client needs and maximize satisfaction.
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Quoted prices, credit terms and other bid specifications.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
Compliance Officer
TML REMITTANCE SDN BHD
Batu Pahat, Johor
05.2015 - 06.2018
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Prepared and submitted regulatory filings in timely manner.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
Internship Student
INSTITUT PERUBATAN & PERGIGIAN TERMAJU (IPPT) USM
Kepala Batas, Pulau Pinang
01.2015 - 04.2015
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Delivered clerical support by handling range of routine and special requirements.
- Provided clerical support, addressing routine, and special requirements.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Prepared project presentations and reports to assist senior staff.
Education
Diploma Science (Mathematics) - Mathematics
UNIVERSITI PENDIDIKAN SULTAN IDRIS
Tanjung Malim, Perak 09.2012 - 04.2015
Skills
Application support
undefinedTimeline
Customer Service Engineer
ZETRONIX SDN BHD
07.2021 - Current
Tender Executive
ELECTRICA TECHNOLOGY SDN BHD
06.2018 - 04.2021
Compliance Officer
TML REMITTANCE SDN BHD
05.2015 - 06.2018
Internship Student
INSTITUT PERUBATAN & PERGIGIAN TERMAJU (IPPT) USM
01.2015 - 04.2015
Diploma Science (Mathematics) - Mathematics
UNIVERSITI PENDIDIKAN SULTAN IDRIS
09.2012 - 04.2015
Similar Profiles
GAUTHAMT VELAYUDAMGAUTHAMT VELAYUDAM
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
Aileen Sue Ping LeeAileen Sue Ping Lee
Regional Service Manager at SIEMENS MALAYSIA SDN BHD/SIEMENS ENERGY SDN BHDRegional Service Manager at SIEMENS MALAYSIA SDN BHD/SIEMENS ENERGY SDN BHD
Tan Jeng BangTan Jeng Bang
Auditor (Full-Time) at Global Professional Solutions Sdn Bhd (Zhonghui Anda (KL) Sdn Bhd)Auditor (Full-Time) at Global Professional Solutions Sdn Bhd (Zhonghui Anda (KL) Sdn Bhd)