Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Accomplishments
Languages
Timeline
Generic
MOHAMED HAFIZUDDIN BIN CHE MAMAT SAIPOL BHARI

MOHAMED HAFIZUDDIN BIN CHE MAMAT SAIPOL BHARI

CHERAS, SELANGOR,MALAYSIA

Summary

A highly organized and detail-oriented professional with experience spanning across Credit Administration, Operations, Finance, and Sales. Skilled in credit policy development, managing financial operations, and streamlining administrative processes to ensure seamless business performance. Adept at handling credit applications, managing risk, and ensuring compliance with regulatory standards in credit functions. Proven ability to support sales teams by providing administrative and financial insights to boost performance and drive business growth. Excellent communication and problem-solving abilities, combined with strong proficiency in managing operational workflows, budgeting, and reporting. A proactive team player with the capacity to thrive in fast-paced environments and contribute to the achievement of organizational goals.

Overview

10
10
years of professional experience

Work History

CREDIT ADMIN & POLICY EXECUTIVE

MFI GROUP OF COMPANIES
12.2023 - Current
  • Loan Processing & Documentation: Overseeing the correct documentation of loan agreements, ensuring compliance with regulatory requirements, and facilitating smooth processing of loan disbursements.
  • Credit Risk Monitoring: Monitoring the performance of existing loans and credit facilities, identifying risks such as late payments, delinquencies, or defaults.
  • Loan Servicing: Managing the ongoing relationship with borrowers, handling payment collections, modifications, extensions, and renewals of credit facilities.
  • Collateral Management: Ensuring proper documentation and management of collateral tied to loans. This includes verifying the value, ownership, and condition of the collateral.

ADMIN CUM FINANCE EXECUTIVE

SEVEN TRADES SDN BHD
07.2022 - 11.2023
  • Office Management: Handling day-to-day office tasks, such as maintaining office supplies, equipment, and ensuring that office facilities are well-maintained.
  • Documentation & Record-Keeping: Organizing and maintaining records, files, and databases. This could include keeping track of contracts, invoices, purchase orders, and other documents related to finance and administration.
  • Accounts Payable & Receivable: Managing invoices, processing payments to suppliers, and ensuring that incoming payments from clients or customers are recorded correctly. This may involve handling transactions, reconciliations, and liaising with clients to resolve billing issues.
  • Financial Record Keeping: Maintaining accurate financial records, including bookkeeping tasks such as entering financial data into accounting software or spreadsheets. Ensuring that all financial records are up-to-date and compliant with financial regulations.

OPERATION EXECUTIVE

YOUNG LIVING SDN BHD
04.2021 - 06.2022
  • Process Implementation: Ensure that all operational processes are implemented as per the organization’s standards, guidelines, and policies. This includes ensuring that all activities are streamlined and aligned with the overall business strategy.
  • Process Improvement: Continuously evaluate operational processes to identify areas for improvement. Suggest and implement changes that lead to more efficient workflows, cost reduction, and better resource utilization.
  • Quality Control: Monitor the quality of output from various departments to ensure that products or services meet predefined standards. Regularly assess and improve the quality assurance procedures.
  • Team Coordination: Coordinate with various teams (sales, production, logistics, etc.) to ensure the seamless execution of projects. Ensure that resources are allocated effectively to achieve project goals.
  • Problem-Solving: Address issues that arise during the implementation of projects and operations. Proactively work with cross-functional teams to resolve challenges and minimize disruptions to business operations.
  • Inventory Management: Ensure that adequate levels of inventory, raw materials, or resources are available to meet production or service demands. Monitor stock levels and initiate reorders or manage supply chain issues.

TELESALES EXECUTIVE

MAYBANK BERHAD
04.2019 - 03.2021
  • Outbound Calls: Make calls to potential customers or leads to promote and sell products or services. These could be cold calls (reaching out to new prospects) or follow-up calls (to prospects who have shown previous interest).
  • Inbound Calls Handling: Answer incoming calls from prospective clients who are inquiring about the company’s products or services. Provide information and attempt to convert inquiries into sales.
  • Lead Qualification: Identify and qualify leads based on predefined criteria to ensure that time and efforts are focused on prospects most likely to convert into customers.
  • Script Following: Follow a sales script or call guide to ensure key points are covered during calls, such as product benefits, pricing, promotions, and closing the sale.
  • Product Knowledge: Have a deep understanding of the products or services being sold in order to effectively communicate their value propositions to customers.

TELESALES EXECUTIVE

VADS BERHAD - TTDI
05.2016 - 03.2019
  • Outbound Calls: Make calls to potential customers or leads to promote and sell products or services. These could be cold calls (reaching out to new prospects) or follow-up calls (to prospects who have shown previous interest).
  • Inbound Calls Handling: Answer incoming calls from prospective clients who are inquiring about the company’s products or services. Provide information and attempt to convert inquiries into sales.

CONSUMER SALES EXECUTIVE

BANK SIMPANAN NASIONAL
05.2015 - 05.2016
  • Promoted and sold BSN financial products and services, including personal loans, savings accounts, credit cards, and insurance to individual customers.
  • Consistently achieved or exceeded monthly sales targets, contributing to branch revenue growth.
  • Built strong customer relationships through excellent service, follow-ups, and personalized financial recommendations.
  • Participated in roadshows, community outreach programs, and in-branch promotions to attract new customers and enhance brand visibility.
  • Handled customer inquiries and resolved issues efficiently to maintain high customer satisfaction levels.
  • Prepared and submitted accurate sales reports, pipeline updates, and market feedback to the Sales Manager.

Education

PRE-DIPLOMA - Commerce

UITM MACHANG
Machang, Kelantan, Malaysia
12-2012

SIJIL PELAJARAN MALAYSIA - ECONOMICS

SMK KUTAN
Kota Bharu, KELANTAN
12-2011

Skills

  • Team management and mentoring
  • Marketing strategy development
  • Marketing campaign management
  • Demand generation marketing
  • Financial data analysis
  • Month-end close management
  • Cash flow analysis
  • Salesforce CRM
  • QuickBooks
  • Problem-solving
  • Long-term business planning
  • Sales and market development
  • Interpersonal communication
  • Project management
  • Root cause problem-solving
  • Expense reporting
  • Staff management
  • Database administration

Languages

  • BAHASA MELAYU - Expert
  • English - Intermediate

    • Additional Information

    • WELL. , Willing to relocate: Anywhere
    • Additional Information

    Accomplishments

    • Successfully implemented a streamlined credit policy that reduced the credit approval cycle time by 20%, improving the overall operational efficiency.
    • Developed and maintained a comprehensive credit risk management system, reducing bad debt by 15% year-over-year.
    • Played a key role in reducing overdue accounts by 25% by implementing effective follow-up processes and tightening credit checks.
    • Conducted quarterly credit reviews and risk assessments, ensuring 100% compliance with regulatory standards.

    Languages

    English, Malay
    First Language
    Malay
    Proficient
    C2
    English
    Advanced
    C1

    Timeline

    CREDIT ADMIN & POLICY EXECUTIVE

    MFI GROUP OF COMPANIES
    12.2023 - Current

    ADMIN CUM FINANCE EXECUTIVE

    SEVEN TRADES SDN BHD
    07.2022 - 11.2023

    OPERATION EXECUTIVE

    YOUNG LIVING SDN BHD
    04.2021 - 06.2022

    TELESALES EXECUTIVE

    MAYBANK BERHAD
    04.2019 - 03.2021

    TELESALES EXECUTIVE

    VADS BERHAD - TTDI
    05.2016 - 03.2019

    CONSUMER SALES EXECUTIVE

    BANK SIMPANAN NASIONAL
    05.2015 - 05.2016

    PRE-DIPLOMA - Commerce

    UITM MACHANG

    SIJIL PELAJARAN MALAYSIA - ECONOMICS

    SMK KUTAN

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