Mohamed Hakimie

• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Helped customers complete purchases, locate items, and join reward programs.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Greeted customers and helped with product questions, selections, and purchases.
• Increased sales by offering advice on purchases and promoting additional products.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Fulfilled customers' special requests for merchandise and delivery times.
• Kept customer spaces clean, neat and organized for maximum appeal.
• Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
• Protected products from damage by using proper packaging and bagging techniques.

Learn new engagement with guest.

• Maintained clean reception area to promote positive, professional environment for clients.
• Answered multi-line phone system and enthusiastically greeted callers.

Learning about the Hotels Procedures deeply , how to maintain a good customer service , will ensure to fulfilled guest need in time with no excuse.

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend and holiday shifts.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Provided professional services and support in a dynamic work environment.

• Strengthened communication skills through regular interactions with others
• Organized and detail oriented with a strong work ethic.
• Resolved problems, improved operations and provided exceptional service.
• Self motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.