Summary
Overview
Work History
Skills
Timeline
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Nur Aina

Sepang, Selangor

Summary

Proven multitasker and reliable team player, I excelled at Family Mart by streamlining store operations and enhancing customer service. My expertise in cash handling and commitment to teamwork have consistently improved store efficiency and customer satisfaction, showcasing my ability to thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Senior Retail Assistant

Family Mart
07.2022 - Current
  • Maintained clean, adequately stocked, and organized store.
  • Utilized POS system to process payment accurately and efficiently.
  • Engaged in inventory taking, reconciling sales and performing services to customers.
  • Maintained cleanliness of store.
  • Performing sale close out after duties.

Restaurant Crew Member

Roti Boy
10.2021 - 07.2022
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.
  • Operated cash register to ring up final bill and process various forms of payment.

Restaurant Crew Member

KFC
10.2018 - 05.2019
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Processed customer payments and balanced cash drawers.
  • Cleaned and organized kitchen, dining and service areas.

Skills

  • Store operations
  • Order processing
  • Multitasking Abilities
  • Reliability
  • Cash handling
  • Teamwork
  • Service oriented

Timeline

Senior Retail Assistant

Family Mart
07.2022 - Current

Restaurant Crew Member

Roti Boy
10.2021 - 07.2022

Restaurant Crew Member

KFC
10.2018 - 05.2019

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Nur Aina