Mohamad Harith Bin Mohd Arraffat
Senior Retail Assitant
Kuala Lumpur,Cheras
Summary
Driven Senior Retail Assistant with a proven track record at Ninjaz Gadget | King Of Accessories, enhancing store performance and customer satisfaction. Skilled in merchandising operations and developing brand messaging, coupled with exceptional teamwork and communication abilities. Excelled in reducing waste by monitoring perishables and elevating team knowledge through effective training.
Overview
2
2
years of professional experience
Work History
Senior Retail Assistant
Ninjaz Gadget | King Of Accessories
35-G, Jalan Sri Permaisuri 8 Bandar Sri Permaisuri 56000 Kuala Lumpur
07.2022 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Restocker
Pemborong Heng Hup
23, Jalan Pasar Baru, Kampung Bahasa Kapor 71000 Port Dickson N9
01.2022 - 05.2022
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Checked and pulled defective or expired products from shelves.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Unloaded arriving product stock and moved to store display areas.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price, or inventory control numbers.
Education
SMK Bandar Tun Razak
Jalan Jaya, Bandar Tun Razak, 56000 Kuala LumpurSkills
Process and procedure development
Strategic selling
Distribution center management
Merchandising operations
Marketing strategy
Developing brand messaging
Excellent Communication
Teamwork and Collaboration
Active Listening
Teambuilding
Timeline
Senior Retail Assistant
Ninjaz Gadget | King Of Accessories
07.2022 - 07.2024
Restocker
Pemborong Heng Hup
01.2022 - 05.2022
SMK Bandar Tun Razak