IT professional with 1 years of experience developing and implementing security solutions in fast-paced environments, delivering exceptional risk management support.
Soft Skills: Communication skills, Problem solving abilities, Leadership qualities
Overview
1
1
year of professional experience
4
4
Certifications
Work History
IT Engineer
Glocomp Systems (M) Sdn Bhd
01.2022 - 12.2022
Defined enterprise processes and best practices and tailored enterprise processes for applications.
Resolved issues related to operational components for LAN, WAN and voice systems.
Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
Identified and corrected system faults to minimize operational system downtime.
Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Proved successful working within tight deadlines and a fast-paced environment.