Marin Lotty
Kuching
Summary
Admin clerk with extensive experience in delivering accurate quotations, significantly improving client satisfaction at JT Utama Sdn Bhd. Strong skills in customer service, time management, and document management. Previous roles as a sales promoter at Eyesight Optic and Thiam Ming Optometrist focused on enhancing customer satisfaction through customized eyewear solutions. Proficient in Microsoft Excel, communication, and scheduling, with a solid grasp of basic accounting principles.
Overview
8
8
years of professional experience
Work History
Admin Clerk
JT Utama Sdn Bhd
Kuching, Malaysia
01.2022 - Current
- Delivered accurate and relevant quotations by effectively analysing comprehensive reports.
- Achieved compliance with safety standards through diligent booking of fire extinguishers.
- Ensured relevance and precision in quotations, resulting in improved client satisfaction.
- booking portable fire extinguisher to bomba
- A stock order is an instruction given to a broker or trading platform to buy or sell securities, defining the execution price and timing.
Sales Promoter
Eyesight Optic
Kuching, Malaysia
01.2020 - 12.2021
- Enhanced customer satisfaction by ensuring alignment of frame selections with individual styles and needs.
- Achieved clarity for clients regarding frame options, leading to informed decision-making.
- Streamlined the frame selection process, resulting in improved customer engagement and satisfaction.
Sales Promoter
Thiam Ming Optometrist
Kuching, Malaysia
01.2018 - 12.2019
- Assisted customers in choosing appropriate eyewear frames.
- Provided support regarding various styles and features of frames.
- Ensured positive experiences through attentive customer service.
Education
Building Construction Supervisor Level Three - Certificate In Building Technology
Institut Kemahiran Mara
IKM Kuching01-2019
SPM - Sijil Pelaran Malaysia
SMK PENRISSEN NO.1
Batu 14, Penrissen01-2016
Skills
- Customer service
- Time management
- Data entry
- Document management
- Microsoft Excel
- Communication skills
- Strong communication
- Filing system maintenance
- Records maintenance
- Document scanning
- Basic accounting understanding
- Scheduling
- Email correspondence mastery
- Scheduling appointments
- Efficient note taking
- Filing systems maintenance
- Photocopier operation
- Report generation
- Purchase orders issuance
Languages
English
Intermediate
B1
Malay
Proficient
C2
Chinese (Mandarin)
Upper Intermediate
B2
Iban
Proficient
C2
Bidayuh
Intermediate
B1
Timeline
Admin Clerk
JT Utama Sdn Bhd
01.2022 - Current
Sales Promoter
Eyesight Optic
01.2020 - 12.2021
Sales Promoter
Thiam Ming Optometrist
01.2018 - 12.2019
Building Construction Supervisor Level Three - Certificate In Building Technology
Institut Kemahiran Mara
SPM - Sijil Pelaran Malaysia
SMK PENRISSEN NO.1