Siti Nazurah Abd Razak
Clerk
Petaling Jaya,Selangor
Summary
Detail-oriented Admin Clerk with proven expertise at Birds Eye Aquarium Sdn Bhd in financial reconciliation and documentation management. Skilled in Microsoft Excel and customer service, I enhanced efficiency through innovative filing systems and maintained high accuracy in financial reporting, contributing to seamless operations and supporting team success.
Overview
18
18
years of professional experience
Work History
Admin Clerk
Birds Eye Aquarium Sdn Bhd
03.2018 - 11.2024
- Reconciled system accounts against bank statements.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Participated in cross-training initiatives to broaden knowledge base and provide backup support for other finance team members.
- Maintained strict adherence to company policies and procedures, ensuring the integrity of financial data at all times.
- Maintained accounting, budgetary, personnel, cost, purchasing and other records as required.
- Assisted with financial audits, ensuring all documentation was accurate and readily available for review.
- Created account process manuals for facilities management accounts.
- Tracked and documented expenses for budgetary purposes.
- Kept time records, conducted payroll audits and drafted detailed documents and reports.
- Inspected account books and recorded transactions.
- Generated invoices upon receipt of billing information and tracked collection progress.
Admin Account Clerk
Executive Polishing Centre Sdn Bhd
03.2013 - 05.2017
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Set up and updated Excel spreadsheets to track financial data.
- Processed bi-weekly payroll for Number salaried and hourly employees.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Organized budget documentation and tracked expenses to maintain tight business controls.
Parking Attendant
Secure Parking, LLC
03.2010 - 02.2013
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Answered general questions about parking fees, facilities, and directions.
- Monitored parking space availability to direct customers to open spots quickly.
- Issued parking citations to enforce parking regulations.
- Contributed to a team-oriented environment, consistently supporting coworkers in their tasks while fostering effective communication among all staff members.
- Assisted in maintenance of parking equipment, ensuring functionality and reliability.
- Contributed to increased revenue by accurately collecting parking fees and managing transactions.
- Reported unlawful parking jobs.
Order Taker
Gerbang Alaf Sdn Bhd (Mcdonald)
05.2007 - 03.2009
- Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
- Entered orders into computer system quickly and in proper sequence.
- Restocked bags, cups, lids, sauces and other counter supplies.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Checked outgoing orders for accuracy before delivery.
- Accurately performed cash register operations to process and receive payments and issue change.
Education
Sijil Kemahiran Malaysia (SKM) - Computer And Information Systems
Institut Megatech
Jalan Klang Lama , Kuala Lumpur09.2011
Sijil Penilaian Menengah (SPM) - Art
Sekolah Menengah Kebangsaan Sri Utama
Peraling Jaya Selangor12.2009
Penilaian Menengah Rendah (PMR) -
Sekolah Menengah Kebangsaan Sri Utama
Petaling Jaya Selangor11.2007
Ujian Penilaian Sekolah Rendah (UPSR) -
Sekolah Menengah Kebangsaan Sri Utama
Petaling Jaya, Selangor12.2004
Skills
Filing systems
Daily reporting
Clerical support
Documentation and recordkeeping
Database entry
Customer follow-up
Billing and invoicing
Word processing
Document management
Basic accounting
Office equipment operation
Appointment scheduling
Mail routing
Expense reports
Microsoft Excel
Customer service
Document filing
Phone etiquette
Client communication
Record maintenance
Email correspondence
Phone call handling
Microsoft office
Data entry
Data recording
Document typing and formatting
Active listening
Accounts payable and receivable
Attention to detail
Scheduling and calendar management
Information security
Timeline
Admin Clerk
Birds Eye Aquarium Sdn Bhd
03.2018 - 11.2024
Admin Account Clerk
Executive Polishing Centre Sdn Bhd
03.2013 - 05.2017
Parking Attendant
Secure Parking, LLC
03.2010 - 02.2013
Order Taker
Gerbang Alaf Sdn Bhd (Mcdonald)
05.2007 - 03.2009
Sijil Kemahiran Malaysia (SKM) - Computer And Information Systems
Institut Megatech
Sijil Penilaian Menengah (SPM) - Art
Sekolah Menengah Kebangsaan Sri Utama
Penilaian Menengah Rendah (PMR) -
Sekolah Menengah Kebangsaan Sri Utama
Ujian Penilaian Sekolah Rendah (UPSR) -
Sekolah Menengah Kebangsaan Sri Utama