LOH WEI LUEN
Assistant Vice President, Fund Accounting
Klang
Summary
Dynamic leader with a proven track record at Citigroup, excelling in team management and operational efficiency. Spearheaded innovative solutions, enhancing productivity by implementing strategic process improvements. Skilled in teamwork, collaboration, and continuous improvement, adept at fostering professional growth and achieving key objectives.
Overview
12
12
years of professional experience
Work History
Assistant Vice President
Citigroup Transaction Services (M) Sdn Bhd
10.2022 - Current
- Mainly responsible for Australia clients in various instruments.
- Managing a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting.
- Calculated daily and periodic NAVs for fund and dissemination of the associated unit prices to facilitate investor dealing in accordance with all local regulations, accepted accounting values, and local tax requirements.
- Completed regulatory reporting and associated client reporting requirements covering all aspects of the funds valuation, portfolio, expenses, and transaction volumes ensuring a variety of standard and client/regulatory formats.
- Identified and implemented corrective action plans across teams while analyzing and assessing business risk.
- Served as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards.
- Identified opportunities for innovation and process improvement to drive operational efficiency and effectiveness.
- Monitored work activities to ensure timely updates provided on ongoing change requests.
- Provided testing support prior to change implementation.
- Performed process mapping and deep dives on process improvements.
- Fostered strong relationships with key clients and a significant increase in customer satisfaction ratings.
Fund Accounting Supervisor
Citigroup Transaction Services (M) Sdn Bhd
09.2021 - 10.2022
- Mainly responsible for a Platinum Australia Client.
- Monitored the work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors.
- Processed daily works in a timely and accurate manner as well as act as an escalation point for questions and research.
- Reviewed associate work and provided sign off for complex transactions or sensitive clients.
- Ensure procedures and controls are followed and the integrity of the data processing environment is maintained.
- Reviewed daily, weekly, monthly, quarterly and annual reconciliations for accuracy.
- Trained new hires in fund accounting procedures, cultivating a knowledgeable workforce capable of managing complex tasks independently.
- Participated in audits both internally and externally conducted, providing all required documentation in support of findings.
Senior Fund Accountant
Citigroup Transaction Services (M) Sdn Bhd
09.2019 - 09.2021
- Mainly responsible on various Malaysia clients for public organization and local government agencies.
- Actively involved in work-streams within the team with different clients to improve in daily processing.
- Contributed on the implementation of segregation of duties in reconciliation team for Malaysia team.
- Participated in various of testing opportunities from internal and client's perspective.
- Engaged on Robot Process Automation (RPA) activities and implemented in daily processing.
- Maintained up-to-date knowledge of regulatory changes that could impact fund operations.
- Reconciled daily trading transactions to ascertain necessary month-end adjustment measures.
- Prepared working papers, reports and supporting documentation for audit findings.
Fund Accounting Analyst
Citigroup Transaction Services (M) Sdn Bhd
03.2015 - 09.2019
- Involved the end- to end responsibility on public organization and local government agency in equity and bond instruments.
- Processed and reviewed NAV packages.
- Managed fund information in a highly organized fashion for monthly, quarterly or ad-hoc reports and activities.
- Maintenance of a processional and good working relation with the clients and other external fund managers.
- Delivered high quality service to clients by accurate, timely completion of all assigned tasks.
Account Executive
Isetan of Japan Sdn Bhd
07.2014 - 02.2015
- Responsible daily account receivable reconciliation and approval of adjustment if needed.
- Responsible for credit card reconciliation and prepare the receipts listing for banks.
- Responsible for internal transactions in fabric sales.
- Establish and control the amount of credit to be extended and recommend to the management.
- Investigate financial of current and potential customers to establish credit and follow up on collection.
Audit Analyst
CH YAP & Co
12.2012 - 06.2014
- Followed audit program for the areas as assigned by Senior Auditors.
- Analyzed, tested and collaborated operating procedures, documents and systems.
- Obtained and examined appropriate audit evidences in support of the audit findings.
- Consulted with functional departments regarding appropriate controls.
- Assessed exposures resulted from ineffective and missing control practices.
- Developed solutions for internal control, security and data integrity issues.
Education
Associate of Arts -
Association of Chartered Certified Accountants
United Kingdom 04.2001 -
Bachelor of Arts (B.A.) in Accounting and Finance -
Sheffield Hallam University
United Kingdom09.2012
Advance Diploma in Accounting -
Tunku Abdul Rahman College
Kuala Lumpur02.2012
Diploma in Accounting -
Tunku Abdul Rahman College
Kuala Lumpur05.2010
Skills
Data Analysis
Teamwork and Collaboration
Self Motivation
Employee Scheduling
Continuous Improvement
Staff Management
Operational leadership
Personal Information
- Date of Birth: 21- November
- Nationality: Malaysian
Awards
- Excellence Award for 2024
- Supervisory Excellence for December 2023
- Scored 100% in the Manager Effectiveness index for year 2023
- Nominated for 2022 Asia Pacific Aspiring Diverse Leaders Program
- Citi Gratitude Gold Award for October 2021
Timeline
Assistant Vice President
Citigroup Transaction Services (M) Sdn Bhd
10.2022 - Current
Fund Accounting Supervisor
Citigroup Transaction Services (M) Sdn Bhd
09.2021 - 10.2022
Senior Fund Accountant
Citigroup Transaction Services (M) Sdn Bhd
09.2019 - 09.2021
Fund Accounting Analyst
Citigroup Transaction Services (M) Sdn Bhd
03.2015 - 09.2019
Account Executive
Isetan of Japan Sdn Bhd
07.2014 - 02.2015
Audit Analyst
CH YAP & Co
12.2012 - 06.2014
Associate of Arts -
Association of Chartered Certified Accountants
04.2001 -
Bachelor of Arts (B.A.) in Accounting and Finance -
Sheffield Hallam University
Advance Diploma in Accounting -
Tunku Abdul Rahman College
Diploma in Accounting -
Tunku Abdul Rahman College
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