LIM SHER LY
SELANGOR
Summary
Dynamic Promoter demonstrating strengths in customer engagement and product promotions. Increases customer interaction through enthusiastic presentations and effective communication. Supports marketing initiatives by aligning in-store promotions with broader campaigns. Engages customers through effective communication and product knowledge to enhance the purchasing experience. Delivers exceptional service by promptly addressing concerns and maintaining high satisfaction levels. Demonstrates adaptability by supporting promotional events across diverse locations.
Overview
4
4
Languages
11
11
years of professional experience
Work History
PERMANENT PART-TIME PROMOTER
JPIN PAVILLION KL
KL, MALAYSIA
12.2025 - 05.2026
- Promoted company products and experiences with passion and enthusiasm, increasing customer engagement.
- Worked flexibly across different locations to support promotional events and activities.
- Coordinated with the marketing team to align in-store promotions with wider campaigns.
PERMANENT PART-TIME FOOD SAMPLING PROMOTER
W BEAN
SELANGOR & KL, MALAYSIA
12.2025 - 05.2026
- Engaged with customers on sales floor, providing product knowledge and advice to facilitate purchase decisions.
- Demonstrated products to potential customers, highlighting features and benefits to drive sales.
ONLINE APPARELS SALESPERSON
MACNA MALAYSIA
KLANG, SELANGOR, MALAYSIA
07.2025 - 10.2025
- Offered after-sales support services to ensure high levels of customer satisfaction.
- Developed and implemented strategic sales plans to achieve targets and expand customer base.
MOTORCYCLE SALESPERSON
TENAGA MOTOR SDN BHD BANGI BRANCH
BANGI, SELANGOR, MALAYSIA
02.2025 - 03.2025
- Handled customer concerns and escalated major issues to supervisor.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
MOTORCYCLE & ENGINE OIL SALESPERSON
CHEAR MOTOR SDN BHD
KLANG, SELANGOR, MALAYSIA
01.2024 - 12.2024
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Followed brand guidelines to provide consistent customer experience.
MOTORCYCLE SALESPERSON
CA KAJANG & YU HUAT
KAJANG, SELANGOR, MALAYSIA
10.2023 - 12.2023
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
MOTORCYCLE SALESPERSON
TENAGA 5S PUCHONG SDN BHD
PUCHONG, SELANGOR, MALAYSIA
12.2022 - 09.2023
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
SERVICE CREW
GRILLEAT
BANGSAR, SELANGOR, MALAYSIA
08.2022 - 12.2022
- Delivered food and drinks to customers promptly when required by bar or kitchen staff.
- Calmly and effectively managed customer complaints regarding service or food quality, escalating complex problems to management when necessary.
SERVICE CREW & ASSISTANT MANAGER
CELLAR EIGHTEEN TROPICANA MALAYSIA
KOTA DAMANSARA, SELANGOR, MALAYSIA
12.2021 - 06.2022
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
Day Care Teacher
PUSAT JAGAAN KANAK-KANAK WAWAS TINGGI
SERI KEMBANGAN, SELANGOR, MALAYSIA
09.2020 - 11.2021
- Assisted children with personal care routines, promoting independence and self-care skills.
- Used positive reinforcement and behaviour modelling to discipline children.
CLERK
MYSBC MOTORWORKS
KEPONG, SELANGOR, MALAYSIA
06.2020 - 09.2020
- Answered telephone calls to offer information, direct callers and take messages.
- Supported office operations by taking on ad-hoc clerical duties.
PART TIME RETAIL BUTCHER
SOLISEGE SETIA ALAM
KLANG, SELANGOR, MALAYSIA
04.2020 - 06.2020
- Kept shop clean and hygienic to reduce risk of cross-contamination.
- Conducted regular cleaning and maintenance of butchery equipment, ensuring operational efficiency and longevity.
SERVICE CREW
CELLAR EIGHTEEN TROPICANA AVENUE
KOTA DAMANSARA, SELANGOR, MALAYSIA
12.2019 - 03.2020
- Helped kitchen staff prepare food during busy service periods, including preparing ingredients and plating meals.
- Adhered to food safety regulations and guidelines, contributing to a safe and compliant working environment.
- Calmly and effectively managed customer complaints regarding service or food quality, escalating complex problems to management when necessary.
SERVICE CREW
BOOZEIT EKO CHERAS
CHERAS, SELANGOR, MALAYSIA
10.2019 - 11.2019
- Helped kitchen staff prepare food during busy service periods, including preparing ingredients and plating meals.
- Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
RETAIL BUTCHER
SOLISEGE I-CITY
SHAH ALAM, SELANGOR, MALAYSIA
03.2019 - 09.2019
- Conducted regular cleaning and maintenance of butchery equipment, ensuring operational efficiency and longevity.
- Maintained strict adherence to food safety and hygiene standards, minimising risk of contamination.
PART TIME WAITRESS
CHUCK TWO SONS
MIDVALLEY, MALAYSIA
01.2018 - 09.2018
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Maintained safe hygiene and food handling standards for full compliance.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
PART TIME DELIVERY RIDER
MEAL 2 U
PUCHONG, SELANGOR, MALAYSIA
01.2018 - 09.2018
- Checked orders before and after delivery to be accurate and complete for increased customer satisfaction.
- Interacted with clients in friendly and professional manner, upholding company standards.
TELEMARKETER
MAYBANK PA INSURANCE
MASJEK JAMEK, KL, MALAYSIA
10.2017 - 12.2017
- Managed high volume of customer calls, efficiently handling inquiries and resolving issues to uphold customer satisfaction.
- Made appointments with interested customers according to schedule availability.
SALES & PURCHASING
FS SPECIALIST
KLANG, SELANGOR, MALAYSIA
12.2016 - 09.2017
- Collaborated with team members to achieve target results.
- Engaged with customers to better understand needs and deliver excellent service.
PART TIME WAITRESS
PHO VIET SUBANG EMPIRE
SUBANG, SELANGOR, MALAYSIA
06.2016 - 11.2016
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
PART TIME PROMOTER
LADYS' APPARELS
KLANG, SELANGOR, MALAYSIA
02.2015 - 03.2015
- Promoted company products and experiences with passion and enthusiasm, increasing customer engagement.
- Attained sales targets through increased marketing, customer engagement and upselling and cross-selling.
PART TIME WAITRESS
DYNASTY DRAGON SEAFOOD - KLANG PARADE
KLANG, SELANGOR, MALAYSIA
01.2015 - 02.2015
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
Education
SPM -
SMK(P) BUKIT KUDA
KLANG01-2014
UPSR -
SJK(C) KONG HOE
KLANG01-2009
Skills
- Customer engagement
- Product promotions
- Sales techniques
- Communication skills
- Team collaboration
- Customer relationship management
- Public speaking
- Product demonstrations
- Customer service
- Product presentations
Languages
English
Intermediate
B1
Chinese (Mandarin)
Intermediate
B1
Malay
Proficient
C2
Japanese
Beginner
A1
Interests
- MOTORCYCLE
- RIDING
- TRAVEL
- READING
- ADVENTURE
Timeline
PERMANENT PART-TIME PROMOTER
JPIN PAVILLION KL
12.2025 - 05.2026
PERMANENT PART-TIME FOOD SAMPLING PROMOTER
W BEAN
12.2025 - 05.2026
ONLINE APPARELS SALESPERSON
MACNA MALAYSIA
07.2025 - 10.2025
MOTORCYCLE SALESPERSON
TENAGA MOTOR SDN BHD BANGI BRANCH
02.2025 - 03.2025
MOTORCYCLE & ENGINE OIL SALESPERSON
CHEAR MOTOR SDN BHD
01.2024 - 12.2024
MOTORCYCLE SALESPERSON
CA KAJANG & YU HUAT
10.2023 - 12.2023
MOTORCYCLE SALESPERSON
TENAGA 5S PUCHONG SDN BHD
12.2022 - 09.2023
SERVICE CREW
GRILLEAT
08.2022 - 12.2022
SERVICE CREW & ASSISTANT MANAGER
CELLAR EIGHTEEN TROPICANA MALAYSIA
12.2021 - 06.2022
Day Care Teacher
PUSAT JAGAAN KANAK-KANAK WAWAS TINGGI
09.2020 - 11.2021
CLERK
MYSBC MOTORWORKS
06.2020 - 09.2020
PART TIME RETAIL BUTCHER
SOLISEGE SETIA ALAM
04.2020 - 06.2020
SERVICE CREW
CELLAR EIGHTEEN TROPICANA AVENUE
12.2019 - 03.2020
SERVICE CREW
BOOZEIT EKO CHERAS
10.2019 - 11.2019
RETAIL BUTCHER
SOLISEGE I-CITY
03.2019 - 09.2019
PART TIME WAITRESS
CHUCK TWO SONS
01.2018 - 09.2018
PART TIME DELIVERY RIDER
MEAL 2 U
01.2018 - 09.2018
TELEMARKETER
MAYBANK PA INSURANCE
10.2017 - 12.2017
SALES & PURCHASING
FS SPECIALIST
12.2016 - 09.2017
PART TIME WAITRESS
PHO VIET SUBANG EMPIRE
06.2016 - 11.2016
PART TIME PROMOTER
LADYS' APPARELS
02.2015 - 03.2015
PART TIME WAITRESS
DYNASTY DRAGON SEAFOOD - KLANG PARADE
01.2015 - 02.2015
SPM -
SMK(P) BUKIT KUDA
UPSR -
SJK(C) KONG HOE