Jian Le Cheng
Student
Ampang, Selangor
Summary
Dynamic and results-driven professional with experience at Anlene Malaysia, excelling in customer engagement and relationship management. Skilled in financial management, ensuring accurate cash flow and transactions while delivering exceptional service to clients.
Overview
1
1
year of professional experience
Work History
Part Time Promoter
Anlene Malaysia
04.2025 - 04.2025
- Managed promotional booth setup, assisted in constructing attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested customers to provide information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Taking initiatives to lure and attempted to convince nearby customer to test out product samples.
- Motivated to meet and exceed sales targets.
Usher
Neon Music Festival
03.2025 - 03.2025
- Handled crowd control to maintain order and prevent overcrowding.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided guest service, answering questions about the venue and guiding customers to their seats.
Waiter
Qi Fen Tian
01.2024 - 04.2024
- Managed high volume of customers during peak hours, maintaining efficient service.
- Handling food in accordance to safe compliance.
- Provide knowledge of menu items and flavors,where customers can make personal decisions based on their taste and interest.
- Improve customer satisfaction by providing customer service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Calculating and create accurate summary of cash flow throughout the day at the end of shift.
Education
Bachelor of Arts - Accounting And Finance
Sunway University
Subang Jaya, Selangor, Malaysia 04.2001 -
No Degree - IGCSE
Sri Sempurna International School
Cheras, Selangor, Malaysia 04.2001 -
Skills
Relationship building and management
Customer engagement
Financial management
Timeline
Part Time Promoter
Anlene Malaysia
04.2025 - 04.2025
Usher
Neon Music Festival
03.2025 - 03.2025
Waiter
Qi Fen Tian
01.2024 - 04.2024
Bachelor of Arts - Accounting And Finance
Sunway University
04.2001 -
No Degree - IGCSE
Sri Sempurna International School
04.2001 -
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