Leonard Alin Guntas
Sales Assistant
Kota Kinabalu, Sabah,12
Summary
Dynamic and adaptable professional with a strong background in customer service and security, notably at Wilmar Plantation SDN. BHD. Recognized for effective teamwork and excellent verbal communication skills. Proven ability to enhance customer satisfaction and maintain safety standards, ensuring a secure environment while managing time efficiently in fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
E-hailing
Grab Driver Centre - Sin Ming Lane
Kota Kinabalu, Sabah
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed approximately 25-30 trips per day from customer.
- Manage to maintain as a Top-rated driver in Kota Kinabalu, Sabah.
Unarmed Security Guard
Wilmar Plantation Sdn. Bhd (Sapi Region)
Telupid, Sabah
03.2022 - 08.2024
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Assisted in planning and execution of special events, ensuring safe and secure environment for all participants.
Sales Promoter (Part-Timer)
BATA Shoes Store
Petaling Jaya, Selangor
02.2020 - 03.2020
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Kitchen Crew (Part-Timer)
Chilli's Grill & Bar
Petaling Jaya, Selangor
02.2018 - 04.2018
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences.
Education
No Degree - Biomedical Technology
Vision College
Petaling Jaya, Malaysia 07.2018 - 01.2021
High School Diploma -
SMK Ranau
Ranau, Sabah, Malaysia 01.2017 - 12.2017
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Time management
Dependable and responsible
Calm under pressure
Verbal communication
Timeline
E-hailing
Grab Driver Centre - Sin Ming Lane
08.2024 - Current
Unarmed Security Guard
Wilmar Plantation Sdn. Bhd (Sapi Region)
03.2022 - 08.2024
Sales Promoter (Part-Timer)
BATA Shoes Store
02.2020 - 03.2020
No Degree - Biomedical Technology
Vision College
07.2018 - 01.2021
Kitchen Crew (Part-Timer)
Chilli's Grill & Bar
02.2018 - 04.2018
High School Diploma -
SMK Ranau
01.2017 - 12.2017
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