Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Choong

Sales Excutive
Kuala Lumpur

Summary

Resourceful Customer Sales Representative wit 8 years of experience selling Automotive Car. Dedicated to cost effective financial planning and personal customer relationships. Outstanding knowledge of customer service and modern negotiation tactics.

Overview

11
11
years of professional experience
12
12
years of post-secondary education
4
4
Languages

Work History

Sales Advisor ( New Car )

Merpati Hasil Sdn.Bhd.
kuala lumpur
01.2016 - 03.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Responded to in-person and telephone requests for information about company offerings.
  • Scheduled appointments and managed master calendar.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Automotive Customer Service & Sales ( Used Car )

Meda Car Enterprise
kuala lumpur
01.2015 - 01.2016
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Computer Customer Service & Sales ( IT Sales)

KT Network Marketing Sdn bhd
Kuala Lumpur
01.2014 - 10.2015
  • Assisted call-in customers with questions and orders.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Stayed current on company (ITProduct) options to promote offerings during regular service connections.
  • Emphasized product specifications to meet customer needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Computer Sales Assistant (IT )

Tech Zone Computer Sdn. Bhd.
kuala lumpur
01.2012 - 12.2014
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.

Education

High School Diploma -

Penn Foster Hight School
05.2008 - 11.2010

Form 1 - Form 4

Sek Men Sri Muatiara
Kuala Lumpur
01.2005 - 04.2008

Std 1 - Std 6

Sek Keb((C) Jln Davison
Kuala Lumpur
01.1999 - 11.2004

Skills

Fluent in ： English, Mandarin, Cantonese, Bahasa Malay

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Timeline

Sales Advisor ( New Car )

Merpati Hasil Sdn.Bhd.
01.2016 - 03.2023

Automotive Customer Service & Sales ( Used Car )

Meda Car Enterprise
01.2015 - 01.2016

Computer Customer Service & Sales ( IT Sales)

KT Network Marketing Sdn bhd
01.2014 - 10.2015

Computer Sales Assistant (IT )

Tech Zone Computer Sdn. Bhd.
01.2012 - 12.2014

High School Diploma -

Penn Foster Hight School
05.2008 - 11.2010

Form 1 - Form 4

Sek Men Sri Muatiara
01.2005 - 04.2008

Std 1 - Std 6

Sek Keb((C) Jln Davison
01.1999 - 11.2004

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Kevin ChoongSales Excutive