Kenny Cheong Lik Sean
Sales & Marketing Associate
Ipoh
Overview
13
13
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
Work History
Direct Salesman
Amway Multi-level Marketing Company
Kuala Lumpur, Malaysia
01.2012 - 12.2012
- Conducted door-to-door visits to offer free estimates for services to potential customers.
- Increased sales by advising customers on purchases while promoting additional products and highlighting the benefits of company services.
- Upheld high standards of customer service by promoting and upselling new products and services.
Customer Service Associate
Groupon E-commerce Company
Kuala Lumpur, Malaysia
01.2013 - 06.2013
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered and directed phone calls to appropriate departments and customer service
- Conducted follow-up calls to assess customer satisfaction and resolve complaints.
- Documented customer interactions for future reference.
Christian Social Worker
Christian Youth Camp, Nilai Gospel Center
Nilai, Negeri Sembilan
01.2013 - 01.2014
- Provided tuition and Bible classes to children.
- Assisted in cleaning services for elderly care facilities.
- Organized charity events to raise funds for Orang Asli communities and underfunded churches.
- Supported communities and families with empathy and compassion during difficult times.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Sales Consultant Assistant/ Search Engine Marketing Assistant
iMarketing MY
Kuala Lumpur, Malaysia
05.2018 - 05.2019
- Scheduled meetings with prospects and prepared quotations and agreements.
- Created and monitored Google Ads campaigns, tracking conversion rates.
- Coordinated marketing strategies tailored to client needs.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Event Manager Assistant/ Coordinator
Vivo Event Management
, Malaysia
01.2019 - 01.2020
- Coordinated Chinese New Year events including Lion Dance performances and opening ceremonies at major airports in Malaysia (KLIA, KLIA2, Langkawi International Airport, Penang International Airport, Kuching International Airport Etc.)
- Manage marketing events for UnionPay, Umobile and campaigns for respective Malaysia airports.
- Assisted the manager, interviewed and coordinated staff across different airport locations.
- Managed administrative logistics of events planning, event booking and event promotions.
- Recruited trained and managed teams of volunteers to assist with event operations and logistics.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
Direct Salesman
Puritan’s Pride
, Malaysia
01.2020 - 01.2022
- Supplied health supplements to elderly homes and other customers.
- Managed online orders, packing, and shipping to customers.
- Planned and scheduled inventory deliveries from overseas.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products to meet needs of customers.
Digital Marketer
Google AdWords, Facebooks Ads
, Malaysia
1 2020 - 1 2022
- Contributed ideas for digital marketing campaigns for raising brand awareness for the clients
- Provide guidance to businesses that face difficulty in surviving during the pandemic such as motor vehicle companies, retirement homes and etc.
- Improved landing page performance with data-driven design adjustments, resulting in higher conversion rates.
- Built long-term relationships with key industry influencers through regular engagement on social media platforms.
- Increased website traffic by implementing effective search engine optimization strategies.
Sales Executive
Alteco Chemical Pte Ltd
Tuas, Singapore
09.2022 - 02.2024
- Handle existing customers’ account and look for actively seeking new business opportunities for Europe and Africa markets.
- Handling enquiry, negotiating price, preparing quotations, processed orders, and coordinated deliveries.
- Supported distributors with market development, product knowledge and meeting commercial requirements.
- Regularly reviewed distributor performance and made recommendations to improve sales and distributor motivation.
- Participated in global trade fairs (Canton Fair) to promote company products and explore new market opportunities.
- Identified and generated new business prospects for African market
- Visited existing clients and potential customers to maintain relationships and expand into new markets.
- Collaborated with IP lawyers and clients to take legal action against trademark and product infringement
Health Supplement Sales Consultant
Puritan's Pride, Usana and Pristin
Ipoh , Malaysia
02.2024 - 08.2024
- Advised clients on product selections tailored to their unique health needs, offering personalized recommendations to enhance their well-being.
- Continued providing health supplements and personalized services to elderly homes, ensuring ongoing care and support for their residents.
Care Assistant
Old Folks
Ipoh, Perak, Malaysia
02.2024 - 10.2024
- Assisted with daily care and support for elderly residents and church members, including personal care, grocery shopping and providing transportation for medical appointments and hospital visits.
- Coordinated with healthcare professionals to ensure the well-being of residents in old folks’ home.
- Organized activities to promote physical and mental well-being among the elderly.
- Provided emotional support and developed meaningful relationships with the elderly, improving their quality of life.
Education
Master of Business Administration -
Inti International University Nilai
Malaysia 01.2019 - 12.2019
Master of Arts -
University of Hertfordshire
Malaysia 01.2019 - 12.2019
Bachelor of Business (HONS) Dual Award - International Business And Marketing
Inti International University Nilai
Malaysia 08.2015 - 08.2018
Foundation in Business -
Inti International University Nilai
Malaysia 08.2014 - 08.2015
Wesley Methodist School Ipoh
Malaysia 01.2007 - 12.2011
Skills
Time Management
Team Leadership
Marketing Strategy
Multi-tasking
Ability to follow instructions and deliver quality results
SPSS Analysis
Certification
IELTS, 2014-01-01, Band 6.5
Languages
English
Upper intermediate
B2
Chinese
Advanced
C1
Bahasa Malaysia
Upper intermediate
B2
Timeline
Health Supplement Sales Consultant
Puritan's Pride, Usana and Pristin
02.2024 - 08.2024
Care Assistant
Old Folks
02.2024 - 10.2024
Sales Executive
Alteco Chemical Pte Ltd
09.2022 - 02.2024
Direct Salesman
Puritan’s Pride
01.2020 - 01.2022
Master of Business Administration -
Inti International University Nilai
01.2019 - 12.2019
Master of Arts -
University of Hertfordshire
01.2019 - 12.2019
Event Manager Assistant/ Coordinator
Vivo Event Management
01.2019 - 01.2020
Sales Consultant Assistant/ Search Engine Marketing Assistant
iMarketing MY
05.2018 - 05.2019
Bachelor of Business (HONS) Dual Award - International Business And Marketing
Inti International University Nilai
08.2015 - 08.2018
Foundation in Business -
Inti International University Nilai
08.2014 - 08.2015
Customer Service Associate
Groupon E-commerce Company
01.2013 - 06.2013
Christian Social Worker
Christian Youth Camp, Nilai Gospel Center
01.2013 - 01.2014
Direct Salesman
Amway Multi-level Marketing Company
01.2012 - 12.2012
Wesley Methodist School Ipoh
01.2007 - 12.2011
Digital Marketer
Google AdWords, Facebooks Ads
1 2020 - 1 2022
IELTS, 2014-01-01, Band 6.5
Google Ads Certification, 2018-01-01
Data Backup & Restore for WordPress, 2018-11-01
• Quality and Environment Integrated Management System Internal Auditor Training (ISO 9001:2015 & ISO 14001:2015)
Similar Profiles
Sandeep S PillaiSandeep S Pillai
FM & Admin Supervisor at Multi Level Technical Services CO LLCFM & Admin Supervisor at Multi Level Technical Services CO LLC
Maral MoharreriMaral Moharreri
Head Quality and support at MULTI LEVEL TECHNOLOGHYHead Quality and support at MULTI LEVEL TECHNOLOGHY
Amr Mahmoud AhmedAmr Mahmoud Ahmed
Engineering and Technical Support /Field Support Engineer at Multi Level Group (MLG)Engineering and Technical Support /Field Support Engineer at Multi Level Group (MLG)
YEAP HENG KEANYEAP HENG KEAN
Senior Test Engineer at We 17 Pte LtdSenior Test Engineer at We 17 Pte Ltd
Christabel Jeevamalar MasilamahChristabel Jeevamalar Masilamah
Administration Manager at PPW Ventures Sdn BhdAdministration Manager at PPW Ventures Sdn Bhd