Kelvin Gean
Customer Relation Officer
Singapore
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Customer Relations Officer
Inchcape Singapore
7 2022 - Current
- Assist with customer's request and enquires, including sales enquires and service appointments
- Clearly take down customers' feedback, forward to the relevant stakeholders
Telesales Executive
Connect Centre Group
05.2019 - 07.2020
- Telesales for Singtel ( warm call) -Reason of leaving: End of Contract
Telesales Executive
eFusion Solutions
03.2019 - 05.2019
- Actively promote Standard Chartered banking products ( cold call) -Singapore market -Reason of leaving: End of Contract
Education
Bachelor Executive in Law - Law
Cybernetics International College of Technology
05.2023 - 05.2024
Foundation degree - Pre-Law Studies
Multimedia University
06.2017 - 05.2018
Skills
Proofreading
undefinedTimeline
Bachelor Executive in Law - Law
Cybernetics International College of Technology
05.2023 - 05.2024
Telesales Executive
Connect Centre Group
05.2019 - 07.2020
Telesales Executive
eFusion Solutions
03.2019 - 05.2019
Foundation degree - Pre-Law Studies
Multimedia University
06.2017 - 05.2018
Customer Relations Officer
Inchcape Singapore
7 2022 - Current
Current Job
Inchcape Singapore, Customer Relations Officer, Singapore, 07/01/22, Present, 1 year 11 months
Current Job
Inchcape Singapore, Customer Relations Officer, Singapore, 07/01/22, Present, 1 year 11 months
Similar Profiles
Michael Ryan CarinoMichael Ryan Carino
Chevrolet Technician I at Inchcape Atkins Kroll GuamChevrolet Technician I at Inchcape Atkins Kroll Guam
Soliven OrtegaSoliven Ortega
Sr. Leader - Capability Development at Inchcape DigitalSr. Leader - Capability Development at Inchcape Digital
Leanne ConnerLeanne Conner
Reservations/Customer Service Advisor at Inchcape/Group 1 BMW and MINIReservations/Customer Service Advisor at Inchcape/Group 1 BMW and MINI