KAI CHIN LIM
Assistant Branch Manager
PUCHONG SELANGOR
Summary
Dynamic professional with a proven track record at ONE LIVING SDN BHD, excelling in customer relations and team motivation. Achieved consistent sales targets while fostering a collaborative environment. Skilled in problem-solving and decision-making, I effectively resolved customer issues, enhancing satisfaction and loyalty.
Overview
17
17
years of professional experience
4
4
Languages
Work History
Assistant Manager
ONE LIVING SDN BHD
11.2015 - 04.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Site Supervisor
SUPREME INTERIOR DESIGN
01.2008 - 04.2015
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Oversaw personnel safety and efforts at work site.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Managed procurement of materials to stay within budget, negotiating favorable terms with suppliers.
Education
High School Diploma -
SMK TAMAN MALURI
Cheras, Selangor, Malaysia 04.2001 -
Skills
Problem-solving
Timeline
Assistant Manager
ONE LIVING SDN BHD
11.2015 - 04.2025
Site Supervisor
SUPREME INTERIOR DESIGN
01.2008 - 04.2015
High School Diploma -
SMK TAMAN MALURI
04.2001 -
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