Junaidi Japar
Bartender
Kota Kinabalu, Sabah
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Biru Biru Cafe & Bar. Expert in operations monitoring and staff evaluation, I excel in creating harmonious work environments and optimizing workflows. My approach has consistently improved efficiency and maintained high health and safety standards.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
Biru Biru Cafe & Bar
12.2021 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Barista
Brown Cafe
01.2021 - 11.2021
Bartender
Gayana Marine Resort
12.2016 - 12.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Sijil Pelajaran Malaysia -
SM Sung Siew
Sandakan, Sabah, Malaysia 04.2001 -
Skills
Staff Evaluation
Timeline
Supervisor of Operations
Biru Biru Cafe & Bar
12.2021 - Current
Barista
Brown Cafe
01.2021 - 11.2021
Bartender
Gayana Marine Resort
12.2016 - 12.2020
Sijil Pelajaran Malaysia -
SM Sung Siew
04.2001 -
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