Josephine Mary Arukiam
Marketing Executive
Ampang,Selangor
Summary
Results-driven marketing professional with a passion for business administration and a track record of success as a business development executive. With 4 years of experience, consistently delivering high-performing marketing campaigns by effectively engaging with clients. Utilizes a strategic approach to reach target audiences and surpass revenue goals. Skilled in office and administrative duties, including documentation work and managing company correspondence. Demonstrates a strong work ethic, self-motivation, and exceptional multitasking abilities. Eager to contribute to organizational development and enhance knowledge and abilities within the marketing field. Open to exploring opportunities in other divisions of the corporate structure.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Telesales Executive(Indoor Account Manager)
DHL Express Malaysia
- Liaise closely with commercial and other department within DHL to ensure that a full cost-effective service is maintained
- Addressed shipment-related customer inquiries promptly and shared accurate information.
- Actively look for opportunities from customer that helps me to achieve my monthly revenue target and contribute to company revenue
- Multitask by handling different customer base and assist with their enquiries such as providing quotation, rate revision, sending offer to customer and implement the offer
- Assist to open account for new customer and ensure they trade profitably
- Ensure that customer information is maintained accurately on the customer database
Merchant Solution Specialist
Nardell Group Sdn Bhd
03.2023 - 12.2023
- Assist clients to find merchants to participate in their marketing campaigns
- Assist merchants to activate promotions according to client's criteria
- Prepare agreement for merchants and submit it for approval
Business Development Executive
Foodpanda Malaysia Sdn Bhd
01.2019 - 02.2022
- Activate marketing promotions to clients and help them to generate more revenue by assisting with their internal issues
- Develop a clear understanding of all products and building relationship with potential clients
- Responsible for preparing concept proposals, specifications, quotations and generating sales turnover according to targets
- Maintaining organized and accurate records, updating databases and other files
- Support senior executives and managers with daily clerical tasks
Customer Care Representative
Scicom Msc Sdn Bhd
03.2018 - 12.2018
- Delivered outstanding customer service by addressing requests, emails and calls efficiently.
- Evaluated customer data to enhance relationship strategies.
- Compiled and distributed monthly data summaries to management.
- Part Time
Education
Bachelor's Degree - Business Administration/Management (Hons)
Universiti Tun Abdul Razak (UNIRAZAK)
Skills
Microsoft Word
Salary Requirement Information
RM4200-RM4500
Timeline
Merchant Solution Specialist
Nardell Group Sdn Bhd
03.2023 - 12.2023
Business Development Executive
Foodpanda Malaysia Sdn Bhd
01.2019 - 02.2022
Customer Care Representative
Scicom Msc Sdn Bhd
03.2018 - 12.2018
Telesales Executive(Indoor Account Manager)
DHL Express Malaysia
Bachelor's Degree - Business Administration/Management (Hons)
Universiti Tun Abdul Razak (UNIRAZAK)
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