JONATHAN WONG NHENG ZHI
SALES
Summary
Proven Sales Designer at MAZE CONCEPT, adept in visual storytelling and problem-solving, significantly enhanced client satisfaction and revenue through customized design solutions. Skilled in teamwork and customer assistance, consistently exceeded sales targets. Cultivated lasting client relationships, leading to repeat business and referrals. Achieved a notable increase in upsell opportunities, demonstrating exceptional skill in both customer engagement and sales strategy.
Experienced with developing creative sales strategies that captivate customers and boost revenue. Utilizes innovative design techniques to meet client specifications and market demands. Strong understanding of customer needs and ability to translate them into compelling design solutions.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Sales Designer
MAZE CONCEPT
07.2024 - 02.2025
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Generated increased revenue by identifying upsell opportunities during client consultations and design implementation stages.
- Provided exceptional post-sales support to further enhance customer satisfaction levels.
- Boosted sales by designing customized solutions tailored to client needs and preferences.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Insurance Agent
AIA Berhad
06.2023 - 07.2024
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Telemarketer
TOP BLOCK CONSULTANCY
11.2021 - 06.2023
- Followed up with customers to solicit further sales.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Answered questions about company offerings with knowledgeable responses about products and services.
Retail Sales Associate
Samsung
07.2018 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
High School Diploma -
Sekolah Menengah Kebangsaan Sentul Utama
Kuala Lumpur, Malaysia 04.2001 -
Skills
Teamwork and collaboration
Problem-solving
Customer assistance
Visual storytelling
Timeline
Sales Designer
MAZE CONCEPT
07.2024 - 02.2025
Insurance Agent
AIA Berhad
06.2023 - 07.2024
Telemarketer
TOP BLOCK CONSULTANCY
11.2021 - 06.2023
Retail Sales Associate
Samsung
07.2018 - 10.2021
High School Diploma -
Sekolah Menengah Kebangsaan Sentul Utama
04.2001 -
Similar Profiles
Junchen HuJunchen Hu
Members at A Maze N Fun Inc.Members at A Maze N Fun Inc.
Luke LaibleLuke Laible
Delivery Associate at Amazon (A-Maze-ing Delivery, LLC)Delivery Associate at Amazon (A-Maze-ing Delivery, LLC)
William JohnsonWilliam Johnson
Customer Service Representative at Great Straw Maze LLCCustomer Service Representative at Great Straw Maze LLC