Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Work with clients to determine requirements and provide excellent service.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Program Management Officer
Plexus Manufacturing Sdn Bhd
Bayan Lepas, Penang, Malaysia
05.2023 - 05.2024
Perform order processing and forecast loading.
Verify accuracy of purchase orders details to ensure part number, pricing, MOQ, ship mode and request ship date are correct before SO entry.
Work with cross-departments to fulfill customer’s requirements.
Prepare Master Production Schedule, optimizing use of available resources and coordinate with related departments to ensure product, volume and shipment are meeting targeted levels.
Release and Maintenance of Work Orders in system based on Customers’ Purchase Order Requirements, and commit shipments against required dates.
Ensure Production follow strictly to MPS / Priority, and to close WO within targeted time line.
Collaborate across departments to determine materials in house requirements and meeting production plan effectively.
Advise customer on committed ship dates and ensure on time delivery.
Manage demand exceptions, inventory and supply.
Evaluating inventory turns performance and implementing inventory controls, such as materials pull and push strategies based on planning analysis.
Work with Engineering for ECN and deviations, as well as QA on quality issue that affects production planning.
Reporting of E&O and follow through for closure.
Any additional duties as assigned by Program Manager.
PART-TIME MARKETING AND COMMUNICATION
6 2022 - 2 2023
Create marketing campaign for special events
Building relationship with potential and existing clients through Instagram
Promotes the products and services
Advertise products and services on Instagram
Monitor and manage social media platforms and address clients' queries.
TRAINEE IN SUPPLY CHAIN MANAGEMENT
Plexus Manufacturing Sdn. Bhd.
08.2021 - 01.2022
Analyze data from shipping and delivering process to find bottlenecks and other issues
Maintain supply chain inventory and records
Collaborate with other departments to create coordinated plans
Communicate and negotiate with suppliers and vendors to land more profitable deals.
PART-TIME WAITRESS
Warong City Centre
Adelaide
02.2019 - 11.2019
Prepare food and beverages to serve
Making attempt to make menu recommendation
Taking customers order and serve customers.
Greeted new customers, discussed specials, and took drink orders
Maintained clean and welcoming dining environment, ensuring a positive guest experience
TRAINEE
G Hotel Penang
12.2016 - 06.2017
Work in different environment and department such as front office, food & beverages (restaurants and bars) and housekeeping.
PART-TIME IN BANQUET & EVENT DEPARTMENT
Jen Hotel
12.2015 - 02.2016
Develop responsible skills for the role and must cope with long hours of work that could work up to 15 hours a day spent running around doing physical things
Experience new things about beverages, history, environments, relationships between workers and customers
Establish skills to deal with stressful work, which had a lot of pressure to get things right, within a tight timeline.
Education
Master International Business -
BEIJING FOREIGN STUDIES UNIVERSITY
Beijing
12.2020 - 05.2022
Degree Marketing and Communication -
UNIVERSITY OF SOUTH AUSTRALIA
Adelaide, South Australia
03.2018 - 05.2020
Diploma International Hotel and Tourism Management -
KDU UNIVERSITY COLLEGE
Penang
03.2015 - 05.2017
Skills
Speak in variety of language (English, Chinese, Malay)
Data Analysis
Communication Skills
Market Research
Multi-tasking
Microsoft Excel
Team Player
Promoting
Social Skills
Presenting Skills
Google Drive
Canva
Adobe Photoshop
Adobe Illustrator
Adobe Indesign
Timeline
Program Management Officer
Plexus Manufacturing Sdn Bhd
05.2023 - 05.2024
TRAINEE IN SUPPLY CHAIN MANAGEMENT
Plexus Manufacturing Sdn. Bhd.
08.2021 - 01.2022
Master International Business -
BEIJING FOREIGN STUDIES UNIVERSITY
12.2020 - 05.2022
PART-TIME WAITRESS
Warong City Centre
02.2019 - 11.2019
Degree Marketing and Communication -
UNIVERSITY OF SOUTH AUSTRALIA
03.2018 - 05.2020
TRAINEE
G Hotel Penang
12.2016 - 06.2017
PART-TIME IN BANQUET & EVENT DEPARTMENT
Jen Hotel
12.2015 - 02.2016
Diploma International Hotel and Tourism Management -