FATIN AREESA BINTI MOHD FADZIL
STUDENT
Kajang
Summary
Goal-oriented individual with experience in customer service, sales and promotion. Skilled in customer engagement, transactions, and product marketing. Experienced at creating engaging displays, maintaining client relationships and ensuring smooth sales operations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Part Time Promoter
Enfagrow A+ Malaysia
2025.02 - 2025.02
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified and engaged with potential customers to increase brand awareness.
Sales Associate
Uniform Galaxy
2023.02 - 2023.03
- Assisted customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using POS systems, minimizing wait times for customers at checkout.
Sales Associate
MyNews.com
2020.12 - 2021.03
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor's Degree - English For Intercultural Communication
MARA University of Technology
Shah Alam, Selangor, Malaysia 2023.10 - Current
Diploma - English For Professional Communication
MARA University of Technology
Alor Gajah, Melaka, Malaysia 2021.04 - 2023.07
Skills
Relationship building and management
Communication and persuasion skills
POS system operation
Time management
Merchandising and display setup
Graphic design via Canva
Proficient in Microsoft Office (Word, Excel, Powerpoint)
Timeline
Part Time Promoter
Enfagrow A+ Malaysia
2025.02 - 2025.02
Bachelor's Degree - English For Intercultural Communication
MARA University of Technology
2023.10 - Current
Sales Associate
Uniform Galaxy
2023.02 - 2023.03
Diploma - English For Professional Communication
MARA University of Technology
2021.04 - 2023.07
Sales Associate
MyNews.com
2020.12 - 2021.03