Jessie Teng

• Spearheaded HR policy revamp to support Return-to-Office (RTO) initiatives.
• Led end-to-end HR operations including recruitment, employee relations, payroll, and performance management.
• Designed and delivered training programs to upskill employees, enhancing productivity and career progression.
• Secured Malaysia Digital (MD) Status for the company, supporting strategic growth.
• Managed expatriate work permits and renewals, ensuring compliance and smooth onboarding.
• Rolled out company-wide OKR system, aligning individual goals with business objectives.
• Developed internal intranet and automated leave application system using Google Workspace.
• Fostered a positive work culture through targeted engagement activities and conflict resolution support.
  

Key Achievements:

• Successfully implemented OKR framework across departments.
• Digitized HR processes, reducing administrative workload by 30%.
• Enhanced employee experience through streamlined systems and proactive HR support.

• Developed and executed channel enablement programs to support global partner strategy.
• Managed demand generation, partner development, and incentive programs (e.g., SPIFF).
• Delivered onboarding and training support for new partners to accelerate ramp-up.
• Collaborated with sales and channel teams to drive partner performance and revenue growth.
• Provided strategic consultation to partners and ensured timely reporting of program outcomes.
  

Key Achievements:

• Implemented a global Partner Relationship Management (PRM) system.
• Designed and launched a comprehensive sales training module via LMS.
• Honored with the “Kudos Award” in Q1 2021, endorsed by the CEO.

• Led full-cycle recruitment and onboarding to support business expansion.
• Developed HR strategies aligned with organizational goals, including performance management and employee engagement.
• Oversaw payroll, tax reporting, and compliance with Malaysian labor laws.
• Managed HR budgeting, training needs analysis, and policy development.
• Supervised administrative operations and supported finance functions including petty cash and accounts payable/receivable.
  

Key Achievements:

• Created and launched the “Nevigate Employee Handbook” within 3 months.
• Filled 70% of open roles within 6 weeks.
• Implemented in-house payroll and HR systems.
• Secured ASP & NSP licenses for business operations.

• Managed HR documentation, recruitment, onboarding, and offboarding processes.
• Resolved employee relations issues and maintained compliance with labor laws.
• Led administrative operations including office inventory, vendor management, and budgeting.
• Oversaw financial reporting, payroll, and monthly reconciliations.
• Built a high-performing admin team and improved workflow efficiency.

Key Achievements:

• Reduced overhead costs through process optimization.
  Identified and addressed financial discrepancies, preventing losses.
• Developed annual budgets and financial reports for senior leadership.

• Directed HR operations for a 435-employee retail organization, including recruitment, training, and employee relations.
• Developed and implemented HR policies, succession planning, and employee engagement strategies.
• Ensured compliance with labor laws and managed compensation and benefits programs.
• Led a team of 7 HR and admin staff, fostering collaboration and high performance.
• Represented the company at the Malaysian Retailers Association (MRA) and led job fair initiatives.

Key Achievements:

• Reduced telecom costs by 20% through vendor renegotiation and system streamlining.
• Conducted safety training for 120 head office staff, enhancing workplace safety culture.

• Managed HR operations including payroll, benefits, and employee relations.
• Improved employee retention through effective communication and reward systems.
• Supported financial operations including budgeting, tax reporting, and general ledger maintenance.
• Ensured compliance with employment laws and internal policies.

Key Achievements:

• Achieved 100% employee retention during tenure.
• Streamlined HR and finance processes, improving operational efficiency.

• Administered payroll for 300 employees and managed expatriate visa processes.
• Developed recruitment strategies and conducted new hire orientations.
• Handled employee grievances, disciplinary actions, and performance management.
• Liaised with regional offices and finance teams for monthly reporting.

Key Achievements:

• Designed and implemented onboarding programs that improved new hire integration.
• Played a key role in policy development and compliance initiatives.

• Updated job descriptions and managed employee evaluations.
• Conducted safety training and supported disciplinary procedures.
• Coordinated HR services in alignment with Lion Group policies.

• Managed recruitment for a 1,200-employee organization.
• Handled employee claims, disciplinary actions, and domestic inquiries.
• Participated in job fairs and ensured compliance with employment regulations.

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered and redirected incoming phone calls for office.
• Organized new employee orientation schedules for new hires.
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
• Supported payroll, onboarding, and administrative tasks.
• Assisted in employee exit processes and HR documentation.

• Managed payroll for 500 employees and supported foreign worker permit applications.
• Maintained ISO-compliant filing systems and assisted in collective agreement renewals.

The Best Student of Module II