Summary
Overview
Work History
Education
Skills
Interests
Anthroposophy (Waldorf Education and Bio-Dynamic agriculture)
Timeline
Hi, I’m

SuJin Tang

Project And Account Manager
PETALING JAYA,Selangor
SuJin Tang

Summary

Resourceful Project Manager with 19 years of expertise in organising business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to project schedule and budget, managing internal and external team, identifying problems and providing targeted solutions.

Overview

19
years of professional experience
3
years of post-secondary education

Work History

Rakuten Insight Malaysia
Kuala Lumpur

Project Manager
11.2020 - Current

Job overview

  • Drive project delivery end-to-end, ensuring top-quality and timely completion. While primarily operating within SEA markets, I managed projects that are unique and 30% of the projects were outside markets, internationally.
  • Exhibit knowledge of research methodologies and techniques to orchestrate projects to successful outcomes, all while ensuring we maintained the highest standards of quality across every research endeavor.
  • Foster and maintain client relationships, and managing their expectations, I ensured high levels of satisfaction and always went above and beyond to meet their research needs
  • Bring creativity and innovation to every project, and used analytical thinking to deliver scope, budget and timeline project solutions.
  • Diverse working style allowed me to effectively work alone or within a team, depending on the specific project needs and situation.


Cookery Chemistry Solutions
Kuala Lumpur

Restaurant Operations Manager
01.2014 - 02.2015

Job overview

  • Activated leadership and adaptability when filling in during unexpected staffing gaps, ensuring uninterrupted service and customer satisfaction.
  • Effectively managed financial operations by monitoring daily sales and expenses, directing hiring efforts and managing monthly payroll and purchasing.
  • Coordinated with the executive chef to efficiently onboard and manage kitchen staff, ensuring the restaurant operated at maximum capacity and to the highest culinary standards.
  • Streamlined operational processes by implementing new inventory management techniques, which reduced food waste and improved profitability while maintaining high-quality standards

Sumo Anchor
Kuala Lumpur

Consultant
10.2012 - 12.2013

Job overview

  • Played a key advisory role in developing strategies and branding for the company as the event management industry navigated unprecedented challenges and crisis.
  • Developed and implemented strategies to maximise profitability, including negotiating contract prices with suppliers and production, implementing cost-saving measures.
  • Successfully regained lost accounts for the company, including Chivas Regal and Martell, further strengthening our market position.
  • Acquired new accounts, including Absolut from Hong Kong, expanding our client portfolio and showcasing our capabilities in the industry.
  • Focused on internal branding and workshops, creating a strong and motivated senior team to drive company success.
  • Developed a distinctive visual identity for the company for use across all future promotions, events, and marketing campaigns.

Thinkscape Group
Kuala Lumpur

Account Director
08.2010 - 04.2012

Job overview

  • Managed key accounts in Malaysia and UAE, including Axiata, Sime Darby Property, Petronas Technology & Engineering, TGV, Hunter Douglas, Hershey’s, Samsung (UAE), Al Hilal Bank (UAE), and ADIB (UAE).
  • Responsible for managing the Government account group, including iclif (Bank Negara Malaysia), MIDA, Sarawak Tourism Board, and SUPP (Barisan Nasional).
  • Delivered targets despite economic challenges by acquiring new opportunities from existing clients.
  • With team's effort, successfully acquired new clients, including Axiata, MIDA, Sime Darby Property (Corp Comm & Sales & Marketing), TGV, Elken, and Hershey’s.
  • Organised and hosted branding workshops with key clients' top management and key executives including stakeholders and shareholders on the principles of brand strategy, brand development, brand behaviour, and brand expression.
  • Assisted UAE’s activation and conferences whenever required.

Sumo Anchor
Kuala Lumpur

Co-Founder
11.2007 - 04.2010

Job overview

  • Led business operations and opportunities, specialising in event and entertainment management and production
  • Outperformed the revenue plan by 150%.
  • Generated a 39-fold ROI through the attainment of contracts worth MYR 2 mil, despite an initial startup investment of only MYR 50K.
  • Headed all internal and external communications, meetings and approved plans, budgets, resolutions, contracts and projects.
  • Led and monitored the progress of events and dealt with diversions and uncertainties.


Absolute Entertainment
Kuala Lumpur

Marketing Manager
04.2007 - 04.2008

Job overview

  • Sourced new opportunities and built a new, small team
  • Created new business plans and increased revenues by identifying opportunities from new and existing clients.
  • Increased business revenue of 50% within 8 months by mapping out new opportunities from new and existing clients.
  • Ensured effective communication with clients to understand their expectations, plans, and ideas.
  • Managed risks responsibly without interrupting the flow of the event.
  • Developed event concepts, related marketing materials, promotional strategies, and proposals for concerts and clients.


Honda Malaysia
Petaling Jaya

Marketing Executive
11.2005 - 03.2007

Job overview

  • Created a 5-year marketing and communications plan for Honda Civic Full Model Change (FMC) and Honda Jazz Minor Model Change (MMC)
  • Launched and managed the All New Civic, exceeding pre-sales goals by 250%
  • Developed and implemented advertising and promotion plans (ATL, BTL, and TTL) for Civic, Civic Hybrid, Civic Type-R, Jazz, Absolute, Kuala Lumpur International Motorshow, ASIMO, and concept cars
  • Managed and responsible for a total budget of MYR 28 million for the above mentioned products, which was the highest in the A&P department
  • Acted as a company's ambassador and presented products on display and booth concepts to 28 VIPs, including Ministers, Sultans, and ex-PMs with their entourages at KLIMs.
  • Led and monitored all dealings with appointed agencies, suppliers, and vendors
  • Managed nationwide trade shows for all SKUs

Trend Matrix
Kuala

Event Coordinator
10.2004 - 10.2005

Job overview

  • Coordinated and managed internal and external events for the company.
  • Proposed monthly promotion and entertainment programs for the company's various locations, showcasing your creativity and marketing skills to create engaging and innovative programs tailored to the audience's needs.
  • Managed the events budget, ensuring that the company's events were profitable.
  • Developed coordination, event planning, and marketing skills while working at Trend Matrix, essential in keeping the company at the forefront of the entertainment industry.

Education

LimKokWing University College
Cyberjaya

Bachelor of Advertising, Multimedia And Broadcasti from Advertising
09.2002 - 09.2004

University Overview

It is designed to prepare for careers in the fast-paced and constantly evolving field of advertising, multimedia, and broadcasting. The curriculum covered a wide range of topics related to advertising, multimedia, and broadcasting, including marketing and advertising theories, creative writing, visual communication, graphic design, production, broadcasting and digital media production, filmmaking and post-production, media management, social media, and multimedia journalism.

Sunway University
Bandar Sunway, Malaysia

Certified in Certified Accounting Technician (CAT-ACCA)OTHERS Personal Interests Is from Accounting And Finance
01.2001 - 12.2001

University Overview

The CAT-ACCA program covers a range of topics related to accounting and finance such as financial accounting, management accounting, taxation, and auditing. It focuses on developing practical skills and knowledge, preparing for entry-level roles in the accounting and finance industry.

Skills

Project planning and development

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Interests

Keeping up to date with current trends in consumer behavior and preferences

Food Hunting

A proactive and curious mindset

Anthroposophy (Waldorf Education and Bio-Dynamic agriculture)

Anthroposophy (Waldorf Education and Bio-Dynamic agriculture)

Anthroposophy is a spiritual philosophy that was founded by Austrian philosopher, Rudolf Steiner, in the early part of the 20th century. It is a worldview that emphasises a holistic and spiritual understanding of humanity and the world, integrating knowledge and insights from social, artistic, and scientific realms.

Waldorf Education is a pedagogical approach developed based on the principles of anthroposophy. It provides an alternative approach to traditional schooling by focusing on individual student development in a nurturing and holistic way. Waldorf schools emphasise creative, hands-on, experiential learning, while taking into account the developmental stages of the child. They also seek to foster the child's imagination, artistic expression, and critical thinking skills.

Bio-dynamic agriculture is agriculture that is based on the principles of anthroposophy, recognising the importance of working in harmony with nature. It views the farm as a living organism, and seeks to balance the ecological and spiritual aspects of farming. Bio-dynamic agriculture employs specific, holistic practices such as crop rotation, composting, and the use of special preparations made from nature to help improve soil fertility and crop yields. 

I believe that the fundamental principles shared in Anthroposophy and Project Management compel me to build a solid foundation that can withstand any challenges or changes that come our way. As a project manager, I am equipped to handle any issues that arise in a project by ensuring that I have a strong base to fall back on. This approach helps me weather any setbacks and come out even stronger as a human being.

Timeline

Project Manager
Rakuten Insight Malaysia
11.2020 - Current
Restaurant Operations Manager
Cookery Chemistry Solutions
01.2014 - 02.2015
Consultant
Sumo Anchor
10.2012 - 12.2013
Account Director
Thinkscape Group
08.2010 - 04.2012
Co-Founder
Sumo Anchor
11.2007 - 04.2010
Marketing Manager
Absolute Entertainment
04.2007 - 04.2008
Marketing Executive
Honda Malaysia
11.2005 - 03.2007
Event Coordinator
Trend Matrix
10.2004 - 10.2005
LimKokWing University College
Bachelor of Advertising, Multimedia And Broadcasti from Advertising
09.2002 - 09.2004
Sunway University
Certified in Certified Accounting Technician (CAT-ACCA)OTHERS Personal Interests Is from Accounting And Finance
01.2001 - 12.2001
SuJin TangProject And Account Manager