JANICE TIEW JIA YEE
Kapar
Summary
I am willing to learn, responsibly fulfill the tasks assigned by the company, and reflect on them to improve. I can collaborate friendly with the team and accept different opinions. I am also willing to communicate with customers to meet their needs and requirements
Overview
8
8
years of professional experience
Work History
Senior Warehouse Executive
Global AI Logistics
Klang
11.2020 - Current
- Maintained accurate inventory records using computerized tracking system.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Created reports to track inventory movements and identify discrepancies.
- Monitored warehouse staff performance to ensure quality standards were met.
- Prepared detailed reports on daily activities including production volumes, defective parts.
- Resolved conflicts between employees by providing guidance.
- Prepare Monthly Report for the purpose of billing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Tutor
Pusat Tuisyen Murni Cempaka
Kapar
12.2015 - 10.2020
- Prepared and administered tests to assess student understanding of course material.
- Encouraged students to ask questions about topics they did not understand.
- Collaborated with parents to determine student needs, develop tutoring plans and assess student progress.
- Attended training sessions, enhancing tutoring practices and techniques.
- Promoted high parent satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Business Administration -
SOUTHWEST STATE UNIVERSITY
KUALA LUMPUR08-2020
High School Diploma -
SMJK KWANG HUA
KLANG11-2015
Skills
- Inventory Tracking
- Bookkeeping
- Customer Needs Assessment
- Administrative Support
- Paperwork Processing
- Microsoft Excel,Microsoft Power Point, Microsoft word
- Client service
- Self Motivation
- Adaptability and Flexibility
Languages
Chinese (Mandarin)
First Language
Malay
Proficient (C2)
C2
English
Advanced (C1)
C1
Chinese (Cantonese)
Upper Intermediate (B2)
B2
Timeline
Senior Warehouse Executive
Global AI Logistics
11.2020 - Current
Tutor
Pusat Tuisyen Murni Cempaka
12.2015 - 10.2020
Bachelor of Business Administration -
SOUTHWEST STATE UNIVERSITY
High School Diploma -
SMJK KWANG HUA
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