James Olivares
Human Resource Officer|College Instructor|Customer Service Representative
Ampang, Selangor,10
Summary
Results-oriented professional with a unique blend of customer service, human resources, and college instruction experience. Proven ability to deliver exceptional service, manage complex processes, and educate and empower others
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resource Officer
Concept International Design
2022.07 - 2024.04
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
College Instructor
Udonthani Vocational College
2017.05 - 2022.06
High School Home Economics Teacher
Kanlayanawat School
2016.05 - 2017.05
Customer Service Representative
Panasiatc Call Center Inc
2014.07 - 2016.02
- Handled customer inquiries and suggestions courteously and professionally in calls, live chat and emails.
Human Resource Personnel
BTR Transloading Company
2011.03 - 2014.05
Education
MBA - People Management
Lyceum of The Philippines University
Manila, Philippines 2001.04 -
Teaching Certificate - Education
University of St. La Salle
Bacolod City, Philippines 2001.04 -
Bachelor of Science - Hospitality Management
University of St. La Salle
Bacolod City, Philippines 2001.04 -
Skills
HR policies and procedures
Certification
Finishing Course for Call Center Agent
Timeline
Human Resource Officer
Concept International Design
2022.07 - 2024.04
College Instructor
Udonthani Vocational College
2017.05 - 2022.06
High School Home Economics Teacher
Kanlayanawat School
2016.05 - 2017.05
Customer Service Representative
Panasiatc Call Center Inc
2014.07 - 2016.02
Finishing Course for Call Center Agent
2014-05
Human Resource Personnel
BTR Transloading Company
2011.03 - 2014.05
MBA - People Management
Lyceum of The Philippines University
2001.04 -
Teaching Certificate - Education
University of St. La Salle
2001.04 -
Bachelor of Science - Hospitality Management
University of St. La Salle
2001.04 -
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