Indumathy Kasavan
Students & Alumni Affairs Manager
Cyberjaya,10
Summary
Possessing sharp attention to detail and excelling as a team player with outstanding organizational capabilities allows me to manage multiple projects simultaneously while maintaining the highest levels of accuracy, which is a testament to my competence. I am currently seeking a full-time position that will challenge me professionally and enable me to utilize my interpersonal skills, problem-solving abilities, and time management skills. My reliability and organizational insight make me a strong candidate who can prioritize multiple tasks while maintaining a positive attitude. I am always willing to go above and beyond to assist my team in achieving their objectives. My strong organizational skills and diligent work ethic make me an ideal match for the Associate Dean role, and I am eager to contribute towards the company's success.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Unit Head of Welfare, Alumni & Student Development
International Medical University
Bukit Jalil
2018.05 - Current
- Developed and maintained courteous and effective working relationships.
- Managed over 30 staff to organized Alumni Homecoming Dinner and Conference.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Increased Alumni Engagement by 2% each year and managed to register 14% alumni to activate Alumni Portal over past 2 years.
- Self-motivated, with strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
Student & Alumni Affairs Manager
Asia E University
Selangorq
2014.07 - 2018.05
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Managed 20 over staff to organize Alumni Dinner at Sabah, Kota Kinabalu.
- Conducted research projects, gathering data and information from variety of sources.
- Led assemblies and sporting event preparations to garner student spirit and develop personal leadership skills.
- Led portal development project in collaboration with IT department and website team.
- Coordinated large-scale Homecoming Dinners in various states to bring together alumni.
- Collaborated closely with school to manage retention cases.
Head of Department- One Stop Centre
Unitar International University
Kelana Jaya
2009.08 - 2014.07
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with strong work ethic.
- Manage team of 15 staff to promptly serve over 500 students within 6 minutes.
- Maintaining 90% an above satisfactory rate throughout the year.
Assistant Registrar
Malaysia University Of Science & Technology
Kelana Jaya
2007.09 - 2009.09
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Coordinated orientations, registration sessions and social events for new students.
Education
Master of Arts - Education & Leadership Management
UNIRAZAK
Kuala Lumpur 2010.11 - 2012.11
Bachelor of Science - Business Computing
Stafforshire University
Technology Park Malaysia 2003.06 - 2005.08
Diploma Information Technology - Information Technology
Asia Pacific University (APIIT)''
Technology Park Malaysia 2002.07 - 2003.05
Skills
Student Development
Accomplishments
- Supervised as Project Manager by managing a team of 30 staff members during Alumni Homecoming Dinner in conjunction of IMU 30th Anniversary 2022.
- Project Manager of Alumni Portal Development in IMU and collaborated with team of 6 members (internal & external vendor) to develop and launch the new system in September 2020 in IMU.
- Documented and resolved Student Crisis Response Team within Student Service Hub & Counseling Unit.
- Collaborated with top management in developing and Implementing One Stop Center process flow in Student Service Hub. Headed the OSC Hub for UNITAR International University.
Additional Information
Self Development
• Completed in-house training as Internal Auditor for ISO 9001 and Safety & Health in UNITAR and IMU.
• Completed in-house training as Internal Auditor for ISO 21001 Educational Organizations Management System (EOMS) in IMU.
• Completed ICF Accredited Coaching & Mentoring Program in IMU.
• Completed High Performance Leadership Programme in IMU.
Projects within Department
• Planning & Supervised a team of staff in developing in house Alumni Portal
and Alumni Website for Asia e University.
• Worked with Schools to decrease student retention rate by 10% by giving
opportunity to students find ways to continue their studies with AeU.
• Assisted in MQA documentation development for Masters in Science in
Transportation and Logistics @ MUST.
Timeline
Unit Head of Welfare, Alumni & Student Development
International Medical University
2018.05 - Current
Student & Alumni Affairs Manager
Asia E University
2014.07 - 2018.05
Master of Arts - Education & Leadership Management
UNIRAZAK
2010.11 - 2012.11
Head of Department- One Stop Centre
Unitar International University
2009.08 - 2014.07
Assistant Registrar
Malaysia University Of Science & Technology
2007.09 - 2009.09
Bachelor of Science - Business Computing
Stafforshire University
2003.06 - 2005.08
Diploma Information Technology - Information Technology
Asia Pacific University (APIIT)''
2002.07 - 2003.05
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