Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iean Md Zain

Conveyancing Clerk
Kuala Lumpur

Summary

Dynamic Conveyancing Clerk with proven skills at Messrs. Wilson Leong, Ong & Lean, familiar in document preparation and client communication. Streamlined property transactions, enhancing client satisfaction through effective problem-solving and meticulous attention to detail. Adept at managing deadlines and fostering teamwork, ensuring seamless conveyancing processes.

Overview

24
24
years of professional experience

Work History

Conveyancing Clerk

Messrs. Wilson Leong, Ong & Lean
04.2018 - Current
  • Expedited the completion of property transactions with efficient management of deadlines and relevant documentation.
  • Provided key administrative assistance to senior management.
  • Handled filing systems for both short and traditional real estate transactions.
  • Reduced errors in document preparation through diligent proofreading, editing, and attention to detail.
  • Eased client concerns throughout the conveyancing process by empathetically addressing their questions or concerns promptly and professionally.
  • Enhanced overall client experience by providing exceptional customer service over the phone, through email correspondence, and in-person meetings.
  • Managed high-pressure situations effectively, resolving complications that arose during transactions professionally and promptly.
  • Streamlined the conveyancing process by maintaining accurate and organized client files.
  • Improved communication between clients, agents, and legal representatives through timely updates and correspondence.
  • Collaborated with other departments to ensure cross-functional understanding of conveyancing requirements and procedures.
  • To liaise with Developer, land offices for the perfection of transfer and charge for issued title(s) property on a timely manner.

Conveyancing Clerk

Manjit Singh Sachdev, Mohammad Radzi & Partners
01.2017 - 03.2018
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Managed administrative tasks for firm partners and associates.
  • Delivered high-quality work within tight deadlines by utilizing strong organizational skills and effective time management techniques.
  • attending to signing of SPA and loan documentations at Developer's office
  • attending to launching of new project(s) by Developers
  • Responsible to loan documentation preparation for banks such as CIMB Bank/ CIMB Islamic Bank Berhad, Malayan Banking Berhad & Maybank Islamic Berhad, United Oversea Bank (Malaysia) Berhad & UOB Islamic Bank Berhad

Conveyancing Clerk

Messrs Zaim & Co
06.2015 - 12.2016
  • Preparing loan documentations for CIMB Bank/ CIMB Islamic Bank Berhad, Maybank/ Maybank Islamic Berhad and subsales.

Part Time Promoter/ Beautician

Luxasia (M) Sdn Bhd
01.2014 - 05.2015
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.
  • Identified potential marketing opportunities to increase brand awareness.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.
  • Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
  • Boosted product sales by demonstrating product features and benefits during promotional events.
  • Motivated team members to meet and exceed sales targets.
  • Contributed to the successful launch of new products by building excitement and anticipation at pre-launch promotional events.

Conveyancing Clerk

Messrs. Alan Lim & Salawati
07.2008 - 09.2012
  • preparing Sale and Purchase Agreement (SPA), help out to assist Sr. Conveyancing Clerk preparing loan documents, liaise with local government authorities, subsale SPA

Customer Service Executive

PanGlobal Insurance Berhad
04.2005 - 05.2008
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.

Contract Clerk

Maybank Finance Berhad
07.2003 - 03.2005
  • Participated in ongoing professional development opportunities, staying current on industry best practices for contract administration.
  • Received and processed cash, credit and debit payments.
  • Implemented an organized filing system, ensuring easy access to past contracts for reference purposes.
  • promote bank's products

Conveyancing Clerk Cum General Clerk

Messrs Vincent Lim & Partners
07.2001 - 06.2003
  • Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
  • Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
  • Improved data accuracy by diligently maintaining records and updating information in databases.
  • Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.
  • Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
  • Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.

Education

Diploma in Public Administration

Universiti Teknologi MARA
Shah Alam, Selangor
03-2000

Skills

Document preparation

Client communication

Deadline management

Title searches

Land registry processes

Conveyancing procedures

Teamwork

Time management

Document filing

Problem-solving abilities

Multitasking

Timeline

Conveyancing Clerk

Messrs. Wilson Leong, Ong & Lean
04.2018 - Current

Conveyancing Clerk

Manjit Singh Sachdev, Mohammad Radzi & Partners
01.2017 - 03.2018

Conveyancing Clerk

Messrs Zaim & Co
06.2015 - 12.2016

Part Time Promoter/ Beautician

Luxasia (M) Sdn Bhd
01.2014 - 05.2015

Conveyancing Clerk

Messrs. Alan Lim & Salawati
07.2008 - 09.2012

Customer Service Executive

PanGlobal Insurance Berhad
04.2005 - 05.2008

Contract Clerk

Maybank Finance Berhad
07.2003 - 03.2005

Conveyancing Clerk Cum General Clerk

Messrs Vincent Lim & Partners
07.2001 - 06.2003

Diploma in Public Administration

Universiti Teknologi MARA

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Iean Md ZainConveyancing Clerk