Huey Link Goh
Teluk Intan,14
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Property Sales Consultant
IQI
Kuala Lumpur
01.2022 - Current
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Negotiated successful deals for both buyers and sellers by employing effective communication and persuasion techniques.
Business partnership owner
Yuanly Link Fashion
Teluk Intan
05.2019 - 12.2022
- To make sure goods send to customers on time
- Guide all department staffs to ensure production line run smoothly
- Lias with customers to follow up their order's need
- Outstation for discussion and meeting before start production.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Delivered informative presentations to clients, presenting market trends and investment opportunities.
- Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
- Delivered services to customer locations within specific timeframes.
Management trainee
Anson fashion
Teluk Intan
12.2014 - 04.2019
- Learning skills in every department for production line
- Problem solving
- Decision making
- Safety procedure
- Increase efficiency of production factory
- Take good care of all machine to prevent maintanence.
Agent development executive
Allianz Life Insurance Company
Kuala Lumpur
10.2012 - 10.2014
- Promote products to customers in shopping mall and hypermarket
- Perform cold call sales, servicing, and consults clients, as a trainer to train some of the new colleagues in insurance company
- Attend classes and company events for improvement of selling skills from time to time.
Group sales manager
Etiqa Takaful Ahli Kumpulan Maybank
Selangor
09.2009 - 07.2012
- Promote products to customers in shopping mall and hypermarket
- Perform cold call sales, servicing, and consults clients, as a trainer to train some of the new colleagues in insurance company
- Outstation for recruiting and roadshows.
Education
Diploma In LCCI international Qualification - undefined
05.2007 - 05.2009
Skills
Basic Microsoftundefined
Personal Information
- Place of Birth: Ipoh
- Date of Birth: 09/19/89
- Gender: Female
- Nationality: Malaysia
- Driving License: B,D
- Marital Status: Single
Timeline
Property Sales Consultant - IQI
01.2022 - Current
Business partnership owner - Yuanly Link Fashion
05.2019 - 12.2022
Management trainee - Anson fashion
12.2014 - 04.2019
Agent development executive - Allianz Life Insurance Company
10.2012 - 10.2014
Group sales manager - Etiqa Takaful Ahli Kumpulan Maybank
09.2009 - 07.2012
Taylor - Diploma In LCCI international Qualification,
05.2007 - 05.2009
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