Microsoft Office
Helen Yong
Sales Executive
Kota Kinabalu,Sabah
Work Preference
Summary
Experienced sales executive with strengths in customer service, product knowledge, order management, and team coordination. Known for building client relationships, supporting sales goals, and improving customer satisfaction.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Sales Executive
Gene Martino Sdn Bhd
11.2024 - Current
- Coordinated order processing between clients, operations, and logistics teams
- Updated sales records and customer information accurately in internal systems
- Resolved client inquiries and complaints with timely, professional communication
- Presented product details clearly to support informed purchasing decisions
- Assisted team with pipeline tracking and daily sales activity coordination
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
Administrator
Alumesatu Sdn Bhd
03.2020 - 11.2024
- Coordinated daily administrative operations and maintained accurate office records
- Managed correspondence, documentation, and filing systems for smooth information flow
- Scheduled meetings, prepared agendas, and tracked follow-up actions
- Monitored inventory, ordered office supplies, and maintained vendor communication
- Supported management with reports, data entry, and confidential document handling
- Supervised office procedures and ensured compliance with internal standards
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Education
STPM -
KK High School
Kota Kinabalu, Sabah, Malaysia 04.2001 -
SPM -
SM Shan Tao
Kota Kinabalu, Sabah, Malaysia 04.2001 -
Skills
Product knowledge
Sales team leadership
Customer service
Order management
Data analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Software
Languages
Chinese (Mandarin)
Chinese (Cantonese)
English
Malay
Timeline
Sales Executive
Gene Martino Sdn Bhd
11.2024 - Current
Administrator
Alumesatu Sdn Bhd
03.2020 - 11.2024
STPM -
KK High School
04.2001 -
SPM -
SM Shan Tao
04.2001 -