HAIKAL AL-AMIN MAT MAZELAN

• Prepared and served hot and cold beverages, including artisan and specialty drinks, following standardized recipes and presentation guidelines.
• Maintained cleanliness and sanitation of workstations, equipment, and customer areas to uphold health and safety standards.
• Provided excellent customer service by greeting guests, describing menu items, recommending products, and handling payments efficiently.
• Managed stock organization and replenishment to ensure smooth operations and consistent product availability.

Faculty of Business and Management

• Assisted staff with daily operational tasks, helping reduce workload and enabling focus on higher-priority responsibilities.
• Applied academic knowledge in real-world settings, bridging theoretical concepts with practical workplace applications.
• Collaborated with teams to analyze problems and develop effective, solution-oriented strategies.
• Contributed to a positive team environment by working closely with fellow interns on group projects and presentations.

• Ensured smooth daily operations by coordinating front-of-house tasks and supporting team efficiency.
• Provided attentive customer service by greeting guests, taking orders, and serving food and beverages promptly.
• Promoted menu items and upsold add-ons to enhance customer satisfaction and increase sales.
• Prepared drinks and desserts accurately while maintaining strict adherence to food safety standards and workplace cleanliness.