FARHAN YUSOP
Parit Buntar
Summary
Seeking for a new challenge in my career and would like to study more in variation field. I am able to apply my knowledge and skills besides to explore and gain new experience in real life working environment. A quick learner skilled in communication problem solving and conflict resolution.
Overview
8
8
years of professional experience
Work History
Executive Credit Management C3
AEON Credit Service (M) Berhad
03.2025 - Current
- Negotiated repayment plans with clients, enhancing customer relationships and fostering compliance.
- Collected on delinquent accounts to reduce overdue balances.
- Monitored accounts for payment trends, identifying potential risks and flagging for further action.
- Maintained accurate records of transactions and communication in compliance with regulatory standards.
Service Crew
Ai Cha Malaysia Sdn. Bhd.
11.2024 - 02.2025
- Greet customers warmly and assist with menu selections.
- Enhanced customer satisfaction by greeting patrons and suggesting menu items.
- Accurately recorded food and beverage orders for timely service delivery.
- Maintain cleanliness and organization of the dining area.
Pizza Maker, Supervisor
Dominos Pizza Malaysia
11.2021 - 03.2024
- Elevated customer satisfaction by effectively promoting new product offerings.
- Ensured adherence to SOP standards for all sold products
Sr Store Associate
7 Eleven Malaysia Sdn Bhd
06.2018 - 04.2021
- Optimized inventory control through timely placement of store orders.
- Reduced expired item waste monthly by implementing FIFO inventory system.
Education
SPM -
SMK Panglima Bukit Gantang
Parit Buntar01.2016
Skills
- Customer service
- Communication
- Computer Skills
- Teamwork
Timeline
Executive Credit Management C3
AEON Credit Service (M) Berhad
03.2025 - Current
Service Crew
Ai Cha Malaysia Sdn. Bhd.
11.2024 - 02.2025
Pizza Maker, Supervisor
Dominos Pizza Malaysia
11.2021 - 03.2024
Sr Store Associate
7 Eleven Malaysia Sdn Bhd
06.2018 - 04.2021
SPM -
SMK Panglima Bukit Gantang