Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Projects
References
Timeline
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Siti NurNatasha Arisa

Siti NurNatasha Arisa

Credit Management Executive
Kuala Lumpur

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Credit Management Executive

UTOPIA HOLDINGS SDN BHD
08.2024 - Current
  • Monitor and collect outstanding payments, following up with customers as needed.
  • Maintain accurate records and generate reports on the company's credit and collections activities.
  • Collaborate with the finance team to manage credit-related policies and procedures.
  • Identify and implement strategies to improve the company's credit management practices.
  • Provide support and guidance to other departments on credit-related matters.

Customer Service cum Admin (Intern)

UTOPIA HOLDINGS SDN BHD
01.2024 - 04.2024
  • Respond to customer inquiries and concerns in a timely and professional manner via phone, email, and chat
  • Resolve customer issues and concerns in accordance with established policies and procedures
  • Provide product and service information to customers, addressing any questions or concerns they may have

Personel Mystep

PEJABAT KESIHATAN DAERAH PORT DICKSON
05.2021 - 10.2021
  • Perform temperature screening and MySejahtera registration at the entrance of the Vaccination Center (PPV)
  • Assisting in the My Vas System (Vaccination Administration System)
  • Helps manage tasks at the Vaccination Center
  • Act as a facilitator to client groups who need further explanation about the vaccination program

Personel Mystep

PEJABAT KEBAJIKAN MESYARAKAT DAERAH PORT DICKSON
04.2021 - 05.2021
  • Distributing food baskets to JKM aid recipients in each District
  • Carry out verification/review/updating of JKM aid recipient data in each District
  • Assisting in the implementation of tasks at the quarantine station
  • Perform other tasks that are directed from time to time in the interest of the service subject to compliance with the scope of tasks specified in the Circular in force

Site Admin Assistant

LOW KIM CHUAN AND SONS SDN BHD
10.2020 - 03.2021
  • Implemented barcode scanning to streamline inventory management.
  • Completed entry of barcode and crate number tasks.
  • Performed final checks on items to ensure quality and standards compliance.

Education

Diploma - Accounting

Politeknik Port Dickson
Port Dickson, Negeri Sembilan
01.2017 - 1 2020

Bachelor of Administrative Science - Administrative Science

UiTM Kampus Seremban 3
Seremban
10.2021 - 7 2024

Skills

Credit and collections

Accomplishments

  • Dean List
  • General Certificate of Education Ordinary Level in Collaboration with University of Cambridge Local Examinations Syndicate

Software

Autocount 22

Sage UBS

SPSS

Projects

  • Research Project: Impact of SOCSO Benefits on Dependent Families
  • Analyzed data through case studies, statistical analysis, and surveys to assess the effectiveness of these benefits. Identified key areas for improvement and provided recommendations to enhance financial and healthcare support. Developed strong research, data analysis, and teamwork skills throughout the project.
  • Research on Ethics Education and Ethical Decision-Making
  • Conducted a study at UiTM Seremban 3 to examine how ethics education influences students' decision-making. Identified key factors affecting ethical development and analyzed student perspectives from different faculties. Provided recommendations to improve ethics education for better ethical awareness.

References

Dr. Siti Nur Fathanah Abd Hamid

Tel. No: 60134571705

Email: fathanah@uitm.edu.my


Zuren Zulaikha Bt Zulkernain

Tel. No: 60182639392

Email: zulaikhautopia@gmail.com

Timeline

Credit Management Executive

UTOPIA HOLDINGS SDN BHD
08.2024 - Current

Customer Service cum Admin (Intern)

UTOPIA HOLDINGS SDN BHD
01.2024 - 04.2024

Bachelor of Administrative Science - Administrative Science

UiTM Kampus Seremban 3
10.2021 - 7 2024

Personel Mystep

PEJABAT KESIHATAN DAERAH PORT DICKSON
05.2021 - 10.2021

Personel Mystep

PEJABAT KEBAJIKAN MESYARAKAT DAERAH PORT DICKSON
04.2021 - 05.2021

Site Admin Assistant

LOW KIM CHUAN AND SONS SDN BHD
10.2020 - 03.2021

Diploma - Accounting

Politeknik Port Dickson
01.2017 - 1 2020
Siti NurNatasha ArisaCredit Management Executive