Autocount 22
Siti NurNatasha Arisa
Credit Management Executive
Kuala Lumpur
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Credit Management Executive
UTOPIA HOLDINGS SDN BHD
08.2024 - Current
- Monitor and collect outstanding payments, following up with customers as needed.
- Maintain accurate records and generate reports on the company's credit and collections activities.
- Collaborate with the finance team to manage credit-related policies and procedures.
- Identify and implement strategies to improve the company's credit management practices.
- Provide support and guidance to other departments on credit-related matters.
Customer Service cum Admin (Intern)
UTOPIA HOLDINGS SDN BHD
01.2024 - 04.2024
- Respond to customer inquiries and concerns in a timely and professional manner via phone, email, and chat
- Resolve customer issues and concerns in accordance with established policies and procedures
- Provide product and service information to customers, addressing any questions or concerns they may have
Personel Mystep
PEJABAT KESIHATAN DAERAH PORT DICKSON
05.2021 - 10.2021
- Perform temperature screening and MySejahtera registration at the entrance of the Vaccination Center (PPV)
- Assisting in the My Vas System (Vaccination Administration System)
- Helps manage tasks at the Vaccination Center
- Act as a facilitator to client groups who need further explanation about the vaccination program
Personel Mystep
PEJABAT KEBAJIKAN MESYARAKAT DAERAH PORT DICKSON
04.2021 - 05.2021
- Distributing food baskets to JKM aid recipients in each District
- Carry out verification/review/updating of JKM aid recipient data in each District
- Assisting in the implementation of tasks at the quarantine station
- Perform other tasks that are directed from time to time in the interest of the service subject to compliance with the scope of tasks specified in the Circular in force
Site Admin Assistant
LOW KIM CHUAN AND SONS SDN BHD
10.2020 - 03.2021
- Implemented barcode scanning to streamline inventory management.
- Completed entry of barcode and crate number tasks.
- Performed final checks on items to ensure quality and standards compliance.
Education
Diploma - Accounting
Politeknik Port Dickson
Port Dickson, Negeri Sembilan 01.2017 - 1 2020
Bachelor of Administrative Science - Administrative Science
UiTM Kampus Seremban 3
Seremban 10.2021 - 7 2024
Skills
Credit and collections
Internal communications
Legal administrative support
Customer and client relations
Accomplishments
- Dean List
- General Certificate of Education Ordinary Level in Collaboration with University of Cambridge Local Examinations Syndicate
Software
Sage UBS
SPSS
Projects
- Research Project: Impact of SOCSO Benefits on Dependent Families
- Analyzed data through case studies, statistical analysis, and surveys to assess the effectiveness of these benefits. Identified key areas for improvement and provided recommendations to enhance financial and healthcare support. Developed strong research, data analysis, and teamwork skills throughout the project.
- Research on Ethics Education and Ethical Decision-Making
- Conducted a study at UiTM Seremban 3 to examine how ethics education influences students' decision-making. Identified key factors affecting ethical development and analyzed student perspectives from different faculties. Provided recommendations to improve ethics education for better ethical awareness.
References
Dr. Siti Nur Fathanah Abd Hamid
Tel. No: 60134571705
Email: fathanah@uitm.edu.my
Zuren Zulaikha Bt Zulkernain
Tel. No: 60182639392
Email: zulaikhautopia@gmail.com
Timeline
Credit Management Executive
UTOPIA HOLDINGS SDN BHD
08.2024 - Current
Customer Service cum Admin (Intern)
UTOPIA HOLDINGS SDN BHD
01.2024 - 04.2024
Bachelor of Administrative Science - Administrative Science
UiTM Kampus Seremban 3
10.2021 - 7 2024
Personel Mystep
PEJABAT KESIHATAN DAERAH PORT DICKSON
05.2021 - 10.2021
Personel Mystep
PEJABAT KEBAJIKAN MESYARAKAT DAERAH PORT DICKSON
04.2021 - 05.2021
Site Admin Assistant
LOW KIM CHUAN AND SONS SDN BHD
10.2020 - 03.2021
Diploma - Accounting
Politeknik Port Dickson
01.2017 - 1 2020