EE JUN MENG
SEREMBAN
Overview
1
1
year of professional experience
54
54
years of post-secondary education
Work History
Customer Service Advisor 1
Concentrix
03.2024 - 05.2024
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Handled customer inquiries and suggestions courteously and professionally.
- Continuously sought opportunities for personal development through ongoing training programs.
Personal Wealth Executive
UOB Bank
10.2023 - 01.2024
- Asists customers such as performing servicing
- Collaborate with other department to perform daily tasks
- Meet customers whenever necessary
Admin Assistant ( Internship)
MAGIC CONSULTANCY
11.2022 - 01.2023
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Collected, arranged, and input information into database system.
Education
BACHELOR DEGREE - BANKING & FINANCE
TUNKU ABDUL RAHMAN UNIVERSITY COLLEGE
04.2001 - 05.2023
SPM
SMJK CHAN WA 2
Seremban, Negeri Sembilan, Malaysia 04.2001 - 05.2017
UPSR
SJKC CHAN WA
Seremban, Negeri Sembilan, Malaysia 04.2001 - 05.2017
Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
English
Chinese
Bahasa Melayu
Age
24
Problem Solving
True
Punctuality
True
Hard Working
True
Personal Information
Team Player: True
Timeline
Customer Service Advisor 1
Concentrix
03.2024 - 05.2024
Personal Wealth Executive
UOB Bank
10.2023 - 01.2024
Admin Assistant ( Internship)
MAGIC CONSULTANCY
11.2022 - 01.2023
BACHELOR DEGREE - BANKING & FINANCE
TUNKU ABDUL RAHMAN UNIVERSITY COLLEGE
04.2001 - 05.2023
SPM
SMJK CHAN WA 2
04.2001 - 05.2017
UPSR
SJKC CHAN WA
04.2001 - 05.2017
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