Summary
Overview
Work History
Education
Skills
Software
Timeline
BusinessAnalyst
Dharani Sigamanee

Dharani Sigamanee

Telemarketing / Accountant
Kapar, Selangor

Summary

Professional with experience as a Telemarketing Executive at Daythree Business Services, excelling in objection handling and customer retention. Proven ability to enhance marketing strategies through customer feedback and deliver personalized solutions. Skilled in multitasking and proficient in Microsoft Office, ensuring efficient operations and high-quality service.

Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Telemarketing Executive

Daythree Business Services
08.2023 - Current
  • Gathered valuable feedback from customers during calls which helped shape future marketing campaigns.
  • Improved customer retention rates by offering personalized solutions based on their unique needs.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.

Dental Assistant

Klinik Pergigian Pua & Lai
01.2019 - 04.2023
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Education

Law Enforcement Management

Goon International College
Kuala Lumpur, Malaysia
04.2001 -

High School Diploma -

SMK (P) Kapar
Kapar, Selangor, Malaysia
04.2001 -

Skills

Objection handling

Software

Excel

Powerpoint

Word

Microsoft

Timeline

Telemarketing Executive

Daythree Business Services
08.2023 - Current

Dental Assistant

Klinik Pergigian Pua & Lai
01.2019 - 04.2023

Law Enforcement Management

Goon International College
04.2001 -

High School Diploma -

SMK (P) Kapar
04.2001 -

Similar Profiles

CREATE PROFILE
Dharani SigamaneeTelemarketing / Accountant