DEVAMOORTHY SHANMUGANATHAN
ASSISTANT MANAGER OPERATION
Seri Kembangan,10
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects.
Excellent skills hiring and recruiting to develop high-performing teams. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Assistant Manager of Operations
Universal Medi-Dent Sdn Bhd
04.2017 - Current
- Reported issues to higher management with great detail.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
- Introduced new methods, practices, and systems to reduce turnaround time.
Visa Officer
IVS Global Sdn Bhd
04.2013 - 03.2017
- Regularly exceeded performance metrics through exceptional attention to detail during document reviews and case evaluations.
- Implemented process improvements that increased team productivity, resulting in shorter wait times for visa applicants.
- Kept up-to-date with ever-changing immigration laws, regulations, and policies to provide current information to applicants.
- Expedited urgent cases by prioritizing tasks, coordinating with relevant authorities, and maintaining clear communication channels.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Provided detailed reports on visa application trends for management review, enabling data-driven decision-making processes.
Education
High School Diploma -
Segi College Kuala Lumpur
Jalan Hs Lee, Kuala Lumpur 04.2001 -
Skills
Timeline
Assistant Manager of Operations
Universal Medi-Dent Sdn Bhd
04.2017 - Current
Visa Officer
IVS Global Sdn Bhd
04.2013 - 03.2017
High School Diploma -
Segi College Kuala Lumpur
04.2001 -
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