DAYANG NURMAHERRA
SELANGOR
Overview
1
1
Language
2
2
years of professional experience
Work History
KERANI INSURANCE TAKAFUL
AZ ILMU ENTERPRISE
BANDAR SULTAN SULAIMAN
10.2025 - 08.2026
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
OPERATOR
WISTRON TECHNOLOGY
BANDAR SULTAN SULAIMAN
05.2025 - 09.2025
- Carefully controlled machine settings, including speed and production output.
- Operated heavy machinery with precision and safety, adhering to all health and safety guidelines.
- Operated machinery with precision, adhering to safety protocols to minimise risk of accidents.
- Worked flexibly and in adherence to health and safety practices.
- Prepared finished products for shipment.
ADMIN
DAYANG MEWAH SDN BHD
PORT KLANG
04.2024 - 04.2025
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
- Managed client communications by answering phones and corresponding through email.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Completed daily billing, collections and reporting duties.
Education
SMK BANDAR SULTAN SULAIMAN
BANDAR SULTAN SULAIMAN01-2023
Skills
- Records management
- Administrative procedures
- Data entry
- Billing management
- Microsoft Office
- Customer service
- Complaint resolution
- Time management
- Record-keeping
Languages
English
Advanced
C1
Timeline
KERANI INSURANCE TAKAFUL
AZ ILMU ENTERPRISE
10.2025 - 08.2026
OPERATOR
WISTRON TECHNOLOGY
05.2025 - 09.2025
ADMIN
DAYANG MEWAH SDN BHD
04.2024 - 04.2025
SMK BANDAR SULTAN SULAIMAN