Open To Work
Chai ko wong
Summary
prepared for new challenges. Extensive experience in managing office operations, streamlining processes, and enhancing productivity. Known for fostering team collaboration and adapting to changing needs with reliability and flexibility.
Experienced with office administration and clerical tasks. Utilizes organizational skills and attention to detail to manage schedules and documentation effectively. Strong understanding of administrative procedures and team support.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
GroForU, Beacon Mart
Petaling Jaya, Selangor, Malaysia
10.2021 - 02.2026
- Managed daily office operations, ensuring smooth workflow and adherence to company policies.
- Coordinated communication between departments to facilitate efficient project completion.
- Maintained accurate records and files, improving information retrieval processes.
- Assisted in the preparation of reports, enhancing data accuracy for decision-making.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Reduced processing times for expense reports, ensuring timely reimbursements for employees.
LOGISTIC & EXCLUSIVE ADMIN
BEACON MART / GROFORU
01.2021 - 01.2026
- Manages daily logistics operations including receiving, checking, and organizing incoming and outgoing goods.
- Scheduled and arranged drivers for deliveries, including coordinating with third-party service such as LALAMOVE and GRAB when internal drivers were unavailable.
- Planned delivery routes and monitored shipments to ensure timely and efficient delivery.
- Performed packing of items including plastics, wrapping, and preparing products for dispatch.
- Maintained accurate inventory record, conducted stock checks and assisted with stock take.
- Prepared and issued administrative documents, including Sales Orders (SO), Purchase Orders (PO) and Delivery Order (DO).
- Monitored staff attendance and maintained records to ensure proper workface management.
- Outstation logistic (customer service) arranging order with courier partner Ninjavan and Parcel hub.
ADMIN
SWAF
01.2019 - 01.2021
- Maintained and updates inventory record, including monitoring stock levels and preparing stock reports.
- Coordinated and arranged parcels for shipment, including preparing items for courier drop-off and ensuring accurate documents.
- Handled product packing and preparation of parcels for shipment, ensuring items were packed securely and accurately.
- Organized and monitored staff attendance records for multiple branch employees.
Multitasking
CCT (COMMAND COM TECHNOLOGY)
01.2017 - 01.2019
- Archived sales target by recommending appropriate products and promoting store promotion bundles.
- Assisted with basic computer setup, software installation, and troubleshooting for customers.
- Provided professional customer service by assisting customers, laptops, painter and accessories based on their needs and budget.
- Demonstrated products knowledge by explaining key features, specifications, and benefits of various computer products.
Education
Hospitality
Stamford College
01-2017
SPM - undefined
SMK MENJALARA
01-2015
Skills
- AutoCount
- SQL
- Microsoft Office
- Computer knowledge
- Problem-solving
- Customer follow-up
- Customer service
Languages
English
Full Professional
Mandarin
Full Professional
Chinese
Full Professional
Bahasa
Limited Working
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$2500/yr - $3000/yrTimeline
Administrative Clerk
GroForU, Beacon Mart
10.2021 - 02.2026
LOGISTIC & EXCLUSIVE ADMIN
BEACON MART / GROFORU
01.2021 - 01.2026
ADMIN
SWAF
01.2019 - 01.2021
Multitasking
CCT (COMMAND COM TECHNOLOGY)
01.2017 - 01.2019
SPM - undefined
SMK MENJALARA
Hospitality
Stamford College