Bo San Cheong
Freelancer
Kuala Lumpur
Summary
Experienced with managing high-volume customer interactions to drive sales in competitive environments. Utilizes persuasive communication techniques to build strong client relationships and enhance customer satisfaction. Track record of achieving sales targets through strategic planning and effective problem-solving.
Overview
5
5
Languages
Work History
Telesales Executive
DayThree Business Services Sdn Bhd
04.2021 - 06.2021
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to donate.
- Explain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Adjust sales scripts to better target the needs and interests of specific individuals.
Education
Diploma of Higher Education - Diploma in International Studies
Asia Pacific Institute of Information Technology
Skills
International data management
Relationship building and management
Political and economic forecasting
Critical thinking
Presentation development
Cold calling
Customer assistance
References
- Farah Hanim Mohmmed Ismail, farah.hanim@apu.edu.my, +6011-16504286
- Nurizzah Hanim Mohmmed Ismail, nurizzah.hanim@apu.edu.my, +6016-2429621
- Dr Daniel Ruiz De Garibay Ponce, daniel.ruiz@apu.edu.my, +603-89961000
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
Malay
Upper intermediate (B2)
Japanese
Elementary (A2)
Timeline
Telesales Executive
DayThree Business Services Sdn Bhd
04.2021 - 06.2021
Diploma of Higher Education - Diploma in International Studies
Asia Pacific Institute of Information Technology