Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
BILAL HUSSAIN

BILAL HUSSAIN

KUALA LUMPUR

Summary

Friendly and reliable food and beverage attendant skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

2
2
years of professional experience

Work History

Head Waiter

Two Sons On The Park
01.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Head Waiter

The Qing
07.2023 - 01.2024
  • Process and fill customer food orders and prepare specialty dishes quickly and accurately.
  • Serving food and make portioning each dish accurately.
  • Deals the complaints about Food and Service to Satisfaction of the customer.
  • Deals with the Events ( such as Marriage,B.Party and General Events etc).
  • Operate credit card machine to process customer payments with 100% accuracy.
  • Answer customer questions about food ingredients, freshness and availability.

Education

Computer Science -

Cristian Technical Institute Science
GRW,PJ,Pakistan

Bachelor of Arts -

Govt.College
Gujranwala,Punjab, Pakistan

Skills

  • Food preparation and assembly
  • Facilities and restaurant maintenance
  • Cleanliness and workplace safety
  • Payments handling
  • Customer service and sales representative
  • Inventory management

Languages

English
Malay
Urdu
Punjabi

Timeline

Head Waiter

Two Sons On The Park
01.2024 - Current

Head Waiter

The Qing
07.2023 - 01.2024

Computer Science -

Cristian Technical Institute Science

Bachelor of Arts -

Govt.College

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BILAL HUSSAIN