Bernard Loo
Commercial Director
Subang Jaya
Summary
I am a great leader and always willing to guide the team to meet the goal. With the vast experience in the industry, I am able to execute my tasks confidently. Over the years, I have built a strong presence in the industry, this has inevitably contributed to the success throughout the journey in my career.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Commercial Director
DoubleTree by Hilton Damai Laut
Perak
05.2022 - Current
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
- Conducted research to develop detailed business plans for commercial opportunities and expansion.
- Presented production ideas and determined creative scenarios for production and delivery.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Commercial Manager
Hilton Garden Inn Puchong
Puchong
05.2019 - 05.2022
- Internal promote within MPSL region
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Built relationships with clients to establish new contracts.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Created lists of potential customers based on regional markets and assigned sales tasks to team of 4 employees.
Director of Sales and Business Development
Pre Opening Banyan Tree KL & Pavilion Hotel Managed by Banyan Tree
Kuala Lumpur
12.2016 - 05.2019
- Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
- Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
- Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
- Built sales opportunity pipeline through targeted and subliminal prospecting methodologies.
- Researched competitors' activities and products to uncover new trends
Director Of Sales Leisure
The Danna Langkawi
Langkawi
12.2011 - 11.2016
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Assistant Director of Sales & Marketing for Travel Trade
Hotel Istana
Kuala Lumpur
05.2010 - 11.2011
- Internal transfer recommended by top management to The Danna Langkawi
Cluster Business Development Manager
Intercontinental Hotel Group, Holiday Inn Glenmarie, Holiday Inn Resort Penang
Kuala Lumpur
05.2008 - 05.2010
- Cluster BD for Crowne Plaza Mutiara KL, Holiday Inn Glenmarie, Holiday Inn Melaka and Holiday Inn Penang
Assistant Sales Manager
Federal Hotel, Plaza
Kuala Lumpur
04.2006 - 05.2008
Education
Diploma - Hotel & Travel Management
Reliance Collage
Kuala Lumpur 01.2000 - 12.2002
Malaysia Education Certificate (SPM -
Sek Menengah Taman Bukit Maluri Kepong
Maluri Kepong 01.1995 - 01.2000
Skills
Spoken
English, Bahasa Malaysia, Mandarin
Computer & System KnowledgeOpera, Delphi DFC, GRO System, OnQ SM R&I, Fornova Rate Check, RateGain, OTA insight, Tourplan and Microsoft OfficeCivil Defense
Own Transport: YesWritten and verbal communication
Additional Information
- Willing to travel : Yes Expected Salary
Timeline
Commercial Director
DoubleTree by Hilton Damai Laut
05.2022 - Current
Commercial Manager
Hilton Garden Inn Puchong
05.2019 - 05.2022
Director of Sales and Business Development
Pre Opening Banyan Tree KL & Pavilion Hotel Managed by Banyan Tree
12.2016 - 05.2019
Director Of Sales Leisure
The Danna Langkawi
12.2011 - 11.2016
Assistant Director of Sales & Marketing for Travel Trade
Hotel Istana
05.2010 - 11.2011
Cluster Business Development Manager
Intercontinental Hotel Group, Holiday Inn Glenmarie, Holiday Inn Resort Penang
05.2008 - 05.2010
Assistant Sales Manager
Federal Hotel, Plaza
04.2006 - 05.2008
Diploma - Hotel & Travel Management
Reliance Collage
01.2000 - 12.2002
Malaysia Education Certificate (SPM -
Sek Menengah Taman Bukit Maluri Kepong
01.1995 - 01.2000