Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
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Dinesh Chandrasager

Dinesh Chandrasager

Subang Jaya

Summary

Dynamic and enthusiastic professional with a solid background in customer service, sales, and aviation operations. Adept at managing diverse customer interactions with a strong focus on satisfaction and safety. Committed to delivering exceptional service by bringing cultural sensitivity, professionalism, and a people-oriented approach to a cabin crew position, upholding the highest standards of hospitality and excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operation Manager

CTF FREIGHT SERVICES SDN BHD
01.2022 - Current
  • Supervised day-to-day logistics and team performance
  • Implemented quality control systems to enhance reliability
  • Trained and onboarded new hires to company service standards
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Business Development Executive

YKF TRANS SDN BHD
07.2019 - 01.2022
  • Delivered personalized customer care and logistics solutions
  • Handled client inquiries, concerns, and feedback with professionalism
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.

ON-JOB TRAINING

SEPANG AIRCRAFT ENGINEERING ( AIRBUS )
01.2019 - 06.2019
  • Assisted in maintenance tasks including gear, engine, and hydraulics
  • Practiced safety and servicing protocols in a live hangar environment
  • Collaborated with engineering teams to ensure aircraft readiness

Customer Service

MY EMPIRE TRADING CONSTRUCTION
06.2018 - 12.2018
  • Resolved client concerns effectively in a fast-paced environment
  • Maintained accurate records and provided regular project updates
  • Ensured client satisfaction and professional communication

Education

EASA PART - 147 Approved Basic Training Programme - Category B1.1

Haeco (Xiamen) Aircraft Engineering Co.Ltd
03.2017

Skills

  • Dedicated team player
  • Customer service and communication skills
  • Problem Solving
  • Time Management
  • Adaptability & Flexibility

Personal Information

  • Date of Birth : 5 June 1996
  • Gender : Male
  • Height : 183 cm

Certification

  • Dangerous Goods Regulations Initial Course (2023)
  • Cabin Crew Intensive Bootcamp (2018)

Languages

English : Advanced
Bahasa Malaysia : Advanced
Tamil : Elementary
Chinese : Elementary

Timeline

Operation Manager

CTF FREIGHT SERVICES SDN BHD
01.2022 - Current

Business Development Executive

YKF TRANS SDN BHD
07.2019 - 01.2022

ON-JOB TRAINING

SEPANG AIRCRAFT ENGINEERING ( AIRBUS )
01.2019 - 06.2019

Customer Service

MY EMPIRE TRADING CONSTRUCTION
06.2018 - 12.2018

EASA PART - 147 Approved Basic Training Programme - Category B1.1

Haeco (Xiamen) Aircraft Engineering Co.Ltd

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Dinesh Chandrasager