Baby Jane Crisostomo Pega
Accounting / Management
Miri
Summary
Results-driven Account and Admin Executive experienced in process optimization and budget management. Enhanced customer satisfaction through streamlined workflows and effective communication while achieving significant cost savings and operational efficiency. Guided teams in managing complex projects and developing efficient processes that align with organizational objectives.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Account and Admin Executive
Borneo Axis Infrastructure Sdn Bhd
05.2026 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Documented issues and communicated them to management for review.
- Negotiated pricing and service terms with customers and vendors to enhance profitability.
- Oversaw purchasing, sales, marketing, and customer account operations to ensure seamless integration.
- Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate.
Finance / Purchasing Officer
Bumi Uni-Plus Sdn. Bhd. (Imperial Palace Hotel)
03.2021 - 11.2025
- Established relationships with key stakeholders to enhance collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Organized regular meetings to enhance communication and foster open dialogue among team members.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Managed departmental budgets to ensure optimal resource allocation for equipment and training.
- Created detailed reports that summarized findings and provided actionable recommendations.
- Gathered and organized information for input into the database system.
Admin and Account Assistant
Boulevard Chinese Restaurant
06.2019 - 02.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Prepared and mailed invoices to customers, processed payments, and updated accounts for accurate record-keeping.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Maintained organized filing system for financial documents, facilitating quick access and retrieval.
- Communicated regularly with customers to resolve account questions and issues, enhancing customer satisfaction.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting processes.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Admin and Account Assistant
Club Celebrities Sdn Bhd
03.2013 - 04.2018
- Managed payment processing and documentation, ensuring accurate handling of invoices, journal vouchers, employee reimbursements, and statements.
- Managed processing of payments and documents including invoices, journal vouchers, employee reimbursements, and statements.
- Prepared and mailed invoices to customers, processed payments, and documented account updates to maintain clear financial records.
- Kept accounts payable records organized and up-to-date to support efficient financial operations.
Education
Bachelor of Science - Business Psychology
Emilio Aguinaldo College Of Manila
Manila Philippines 04.2001 -
Skills
Clerical support expertise
Troubleshooting skills
Process optimization
Quality improvement strategies
Inventory management
Budget management
Procurement management
Certification
Achieved the Best Employees Year 2024 awards at Bumi Uni-Plus (Imperial Palace Hotel).
Timeline
Account and Admin Executive
Borneo Axis Infrastructure Sdn Bhd
05.2026 - Current
Finance / Purchasing Officer
Bumi Uni-Plus Sdn. Bhd. (Imperial Palace Hotel)
03.2021 - 11.2025
Admin and Account Assistant
Boulevard Chinese Restaurant
06.2019 - 02.2021
Admin and Account Assistant
Club Celebrities Sdn Bhd
03.2013 - 04.2018
Bachelor of Science - Business Psychology
Emilio Aguinaldo College Of Manila
04.2001 -