Augustine Galau
Retail, Senior Advisor
Kuching,13
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
Work History
Retail Senior Advisor
Padini Concept Store Vivacity Megamall
09.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handling staff, man power, working schedule.
- Responsible as keyholder, store opening, small notes exchange.
- Sales compilation.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handling all important documents and courier.
- Stock Take.
- Restocking store inventory such as stationary, credit card and thermal rolls and etc.
Operations Assistant
Padini Concept Store Vivacity Megamall
03.2016 - Current
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Managed day-to-day department operations with effective workflow coordination.
Cashier
Parkson The Spring
09.2014 - 01.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Promoter
Parkson Sibu
Sibu, Sarawak
09.2013 - 05.2014
- Selling and promoting handbags (Sembonia),
- Stock Take and monthly sales report.
- Good receive.
Education
Diploma In Nursing - Nursing
I-Systems College Kuching
Kuching, Sarawak, Malaysia 04.2001 -
SPM -
SMK Meradong
Bintangor, Sarawak. 04.2001 -
Skills
Customer Service
Cash Handling
POS Systems
Time management skills
Customer service excellence
Returns processing
Quick Learner
Problem-solving skills
Microsoft Office
Stock Take
Languages
Iban
Native language
English
Upper intermediate
B2
Malay
Proficient
C2
Timeline
Retail Senior Advisor
Padini Concept Store Vivacity Megamall
09.2022 - Current
Operations Assistant
Padini Concept Store Vivacity Megamall
03.2016 - Current
Cashier
Parkson The Spring
09.2014 - 01.2016
Sales Promoter
Parkson Sibu
09.2013 - 05.2014
Diploma In Nursing - Nursing
I-Systems College Kuching
04.2001 -
SPM -
SMK Meradong
04.2001 -
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