Atikah Musa

1. Sales & Quotation Management

-Prepare and issue quotations based on customer inquiries and project specifications for company business on :-

i) Data Centre (PAC, UPS, EMS, VESDA, Water Leak, HSSD,

Raised floor , DCIM, FM200)

ii)Building Automation System (TRIDIUM,VYKON,NIAGARA)

iii)ELV ( CCTV, Access Card)

2. Site Visits & Client Coordination

-Conduct site visits for project assessment, progress monitoring, and client meetings.
-Gather site data, take measurements, and communicate necessary details to the internal team.
-Ensure proper execution and installation as per client expectations.
-Address on-site challenges and coordinate solutions to maintain smooth operations.

3. Cross-Department Collaboration

-Work closely with operations teams to streamline processes.
-Support marketing and business development initiatives as needed.
-Provide post-sales support and ensure client satisfaction

4. Sales Achievement

Project :Upgrading Building Automation System (BAS) and Fire

Protection System at Institut Jantung Negara (IJN)

Project :Replacement of Inrow cooling system for Data

Centre at Prime Minister Office (PMO)

Contract: Maintenance contract for Data Centre at Prime

Minister Office(PMO) for 3 years

Contract :Maintenance contract for UPS at Jabatan Audit

Negara for 3 years

1. Channel Division Manager

• Manage SI company and client at East Coast Region (Terengganu, Pahang, Kelantan)
• Advise and manage their account with us as Principal for the product.
• Guide them for technical knowledge on our product and assist them to present on their potential client.

2. Sales & Quotation

• Prepare and issue quotations based on SI company inquiries and project specifications.
• Follow up on quotations, negotiate terms, and convert leads into sales.

3. Site Visits & Client Coordination

• Conduct site visits for project assessment, progress monitoring, and client meetings.

4. Documentation & Reporting

• Prepare and maintain detailed reports on project progress, sales performance, and client feedback.
• Keep records of contracts, purchase orders, and invoices.
• Assist in preparing presentations, proposals, and technical documents for clients.

5. Tender /Sebutharga

• provide solution by calculate requirement and study design of ups that can be comply on tender or sebutharga specification given by client.

• Quality sign off on all the incoming and outgoing equipment
• Auditing the technician on the production while processing the equipment
• Auditing other branches in Sabah & Sarawak yearly
• Process & Standard improvement on quality in production line by using Six Sigma
• Revise improvement tools for quality teams by following FMEA standard
• Indirectly involve in customer complain by sign of the replacement
• Assisting improvement project in production

• Develop and maintain existing relationship with customers
• Co-ordinate sales projects and involve in preparing tenders, proposals and quotations.
• Follow up on submitted tender/proposal/quotations and take charge in negotiation with the customers until securing the tender/project.
• Provide pre-sales and after-sales support as well as site visits during the duration of the project
• Manage to collaborate with the supplier after negotiating for the best price
• Provided ongoing support even after a sale was completed, nurturing relationships and ensuring long-term success with clients.
• Improved communication between the engineering and sales departments, ensuring alignment on product updates and client needs.