Ashley Low
Payroll & HR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
5
5
Languages
Work History
Human Resource Management & Payroll
Tadika AKD Bintang Bestari PLT
06.2020 - Current
- Managed the scheduling of resources across multiple projects, ensuring timely delivery without compromising quality standards.
- Evaluated project performance metrics regularly to identify areas requiring improvement or reallocation of resources.
- Evaluated current processes to develop improvement plans.
- Created and optimized records management strategies to coordinate and protect information.
- Designed standardized reports and forms for program assessment, budgeting and billing for use by statewide staff in program monitoring.
Payroll & Benefits Administrator
Amway Malaysia Sdn Bhd
04.2019 - 05.2020
- Assisted HR personnel with onboarding new hires, providing orientation materials and explanation of benefits packages.
- Developed and maintained detailed procedures documentation for payroll processes, ensuring continuity of operations during personnel transitions.
- Enhanced payroll accuracy by implementing thorough auditing and reconciliation processes.
- Improved employee satisfaction by promptly addressing concerns regarding pay or benefits, resolving issues in a proactive manner.
- Handle all payroll & benefits related tasks (payroll reports, payroll journal, statutory submission)
- Attend to employee's queries on payroll & benefits matter
- Process monthly payroll for Malaysia (headcount: 1000) & Singapore (headcount: 200)
- Specific skills/payroll system : HRMS (Internal payroll system), FlexHR (e-Payslip), Ready E-Leave, AS400 (Staff benefit), Service Now (Ticketing system)
Senior Payroll Analyst
Epiuse Malaysia Sdn Bhd
09.2016 - 03.2019
- Conducted internal audits of payroll records to identify errors and discrepancies, ensuring accurate payments for all employees.
- Managed complex payroll issues with HR partners, resolving discrepancies promptly to maintain employee satisfaction.
- Handled special payroll situations such as severance payments, bonuses, and back pay calculations with accuracy and discretion.
- Maintained compliance with federal, state, and local regulations by staying current on tax laws and filing requirements.
- Coordinated efforts between HR and IT departments to improve data security measures related to sensitive payroll information, safeguarding employee privacy.
- Contributed to the successful merger of two organizations by managing payroll integration efforts, ensuring a seamless transition for all employees.
- Optimized payroll software use by customizing settings and configurations, maximizing efficiency and ease-of-use for team members.
- Liaise with SAP consultants for New payroll elements creation, Release of HRSP note, Changes of pay elements, System issue and Perform testing in UAT system when required
- Handle payroll related tasks (payroll reports, journal, statutory submission)
- Attend to client's queries on payroll matter
- Process fortnightly payroll for Australia (headcount: 1100), New Zealand (headcount: 300)
- Process monthly payroll for Malaysia (headcount: 1050), Korea (headcount: 350)
- Specific skills/payroll system : SAP, Ticketing system, Microsoft Excel
Senior Payroll Analyst
Huawei Technologies (Malaysia) Sdn Bhd
12.2014 - 08.2016
- Managed payroll data entry and processing for internal employees to comply with predetermined company guidelines.
- Liaise with local HR, IT team and statutory bodies for any changes of payroll /employee benefits /statutory tax as to ensure the accuracy of payroll process
- Prepare payroll accounting reports including accounting entries & reconciliation
- Handle payroll related tasks (payroll reports, journal, statutory submission)
- Ensure the payroll process is compliance to the statutory regulations / company policy
- Attend to payroll queries from employees, Finance, Local HR and statutory bodies
- Responsible to check payroll for Laos (headcount: 28), Serbia (headcount: 80), Bosnia and Herzegovina (headcount: 12)
- Process payroll for Myanmar (headcount: 600), Australia (headcount: 370), New Zealand (headcount: 90), Luxembourg (headcount: 40), Canada (headcount: 500)
- Specific skills/payroll system : Oracle system, Microsoft Office (Excel), Internal ticketing system
Payroll Executive
Air Energy Singapore
06.2014 - 12.2014
- Ensured compliance with federal and state regulations by maintaining updated knowledge of tax laws and reporting requirements.
- Improved the accuracy of payroll data entry by establishing clear guidelines and implementing quality control measures.
- Delivering end to end internal payroll process (monthly wages, claim, allowance, bonus & statutory)
- Liaise with local HR and statutory bodies for any changes of payroll / employee benefits / statutory tax as to ensure the accuracy of payroll process
- Prepare payroll accounting reports including accounting entries & reconciliation
- Attend to payroll queries from employees, Finance, Local HR and statutory bodies
- Ensure the payroll process is compliance to the statutory regulations / company policy
- General human resource and administrative duties
- Responsibility for monthly invoicing (Global mobility services and consultancy)
- Process intercompany billing
- Process monthly payroll for Malaysia, Singapore, Indonesia, Korea and Japan (Total headcount: 200)
- Specific skills/payroll system : TIMESPAY, Microsoft Office (Excel)
Senior Associate - HRO
DHL Asia Pacific Shared Services Sdn Bhd
02.2011 - 05.2014
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Delivering end to end internal payroll process (monthly wages, claim, allowance, bonus & statutory)
- Provides day-to-day payroll support to the business units or HR Business Partner
- Ability to calculate Back payment (under/overpayments), Termination, Superannuation and Tax
- Check staff attendance and compute overtime sheet for payroll purpose
- Monitor leave application and update leave records
- Attend to payroll queries from employees, Finance, Local HR and statutory bodies
- Ensure the payroll process is compliance to the statutory regulations / company policy
- Assist in other ad hoc duties when assigned (payroll tax or weekly wages survey)
- Process payroll for weekly payroll for Australia (headcount: 650)
- Specific skills/payroll system : PS Enterprise Payroll & PS Interface (payroll system), Cognos, Impromptu Administrator (generate report), Peoplesoft, Kronos, Microsoft Office, Internal ticketing System
Finance and Admin Staff
Exact Asia Development Centre
04.2005 - 01.2011
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assist for monthly internal invoicing matter
- Process end to end internal payroll (HQ, Netherland)
- Liaise with IT Support team for system issue and Perform testing in UAT system when required
- Ensure the payroll process is compliance to the statutory regulations / company policy
- Check staff attendance and compute for payroll purpose
- Monitor leave application and update leave records
- Assist in monthly payroll reports and reconciliation reports
- Specific skills/payroll system : Internal system (Exact e-Synergy, Exact Globe), Microsoft Office (excel)
Education
Bachelor of Arts - Business Management
SEGI University
Kota Damansara 04.2001 -
Skills
Budget Planning
Software Knowledge
Self Motivation
Problem-solving aptitude
Teamwork and Collaboration
Timeline
Human Resource Management & Payroll
Tadika AKD Bintang Bestari PLT
06.2020 - Current
Payroll & Benefits Administrator
Amway Malaysia Sdn Bhd
04.2019 - 05.2020
Senior Payroll Analyst
Epiuse Malaysia Sdn Bhd
09.2016 - 03.2019
Senior Payroll Analyst
Huawei Technologies (Malaysia) Sdn Bhd
12.2014 - 08.2016
Payroll Executive
Air Energy Singapore
06.2014 - 12.2014
Senior Associate - HRO
DHL Asia Pacific Shared Services Sdn Bhd
02.2011 - 05.2014
Finance and Admin Staff
Exact Asia Development Centre
04.2005 - 01.2011
Bachelor of Arts - Business Management
SEGI University
04.2001 -