ARTHUR FOONG CHAN ONN
Client Relations, Sales Support & Retail Operations
Petaling Jaya
Summary
Results-driven property and client operations professional with experience in real estate leasing, property management, and sales coordination. Skilled in managing client relationships, handling transactions, coordinating stakeholders, and supporting business growth through both offline and online channels. Known for strong communication, problem-solving ability, and service-oriented mindset.
Overview
2027
2027
years of professional experience
4
4
Languages
Work History
Furniture Sales & Real Estate Negotiator
H.O.H Furnishing Global & ALGW Realty
2025 - Current
- Managed furniture online store and marketing, processed orders, and communicated with customers. Worked with contractors and delivery team to keep operations smooth and products on time. Negotiated prices and keep- good relationships with wholesaler/agent. Solved customer problems and checked product quality. (March24-Nov24 -H.O.H Furnishing Global )
- Achieved sales targets by building and maintain strong customer relationships.
- Managed KLCC residential and commercial property listings including leasing and sales. Assisted foreigner & local buyers, investors, and tenants through viewing, negotiation, and transaction processes. Coordinated documentation, tenancy agreements, and sales progression between clients, agents, and legal parties. Handled client enquiries and property consultations for both local and overseas prospects. Supported online marketing and lead generation through social media platforms and online property listings.
- Key Exposure: Supported residential, commercial properties units, rental portfolios, and investment focused clients. Generated property leads through social media marketing platforms.
Property Management Assistant
Stayease
07.2022 - 02.2024
- Managed landlord & tenant relations including lease renewals, rental collection, and maintenance coordination. Resolved issues promptly and coordinated with contractors to make sure smooth operations. Supported reporting, budgeting, and overall property management.
- Achievement: Managed and onboarded 30+ properties within 4 months while maintaining tenant satisfaction.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Manager (Retail Operations)
Chia Yen Lai Enterprise
06.2020 - 06.2022
- Managed inventory, merchandising, and daily retail operations. Handled customer engagement and frontline sales while supporting online sales through Shopee and Lazada.
- Achievement: Several Product Shopee Top Seller (2021).
- Completed multiple tasks within established timeframes.
Education
Diploma - Aircraft Maintenance Engineering
Nilai University
01-2020
SPM - undefined
SMJK Chung Hua Kuala Pilah
01-2017
Skills
- Real estate sale and client consultation
- Property Management & Leasing Coordination
- Tenant & Landlord Relationship Management
- Vendor & Contractor Coordination
REAL ESTATE & INDUSTRY EXPOSURE
- - Rental coordination and landlord communication support.
- - Short-term rental and property readiness experience.
- - Property marketing exposure via Xiaohongshu, Facebook, and Instagram.
- - Furniture and furnishing knowledge supporting property staging.
Timeline
Property Management Assistant
Stayease
07.2022 - 02.2024
Manager (Retail Operations)
Chia Yen Lai Enterprise
06.2020 - 06.2022
SPM - undefined
SMJK Chung Hua Kuala Pilah
Furniture Sales & Real Estate Negotiator
H.O.H Furnishing Global & ALGW Realty
2025 - Current
Diploma - Aircraft Maintenance Engineering
Nilai University