ARIFAH BAZILAH ARIFFUDIN
Accounting
Kuala Lumpur,14
Summary
Proven Account Executive with a track record of enhancing client relationships and driving financial performance, notably at Koperasi Pekerja PNS Kuala Lumpur Berhad. Skilled in account management and customer service, adept at leveraging organizational skills and marketing management to achieve continuous improvement. Demonstrated ability to communicate complex information effectively, leading to significant client satisfaction and repeat business.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Account Executive
Koperasi Pekerja PNS Kuala Lumpur Berhad
12.2023 - Current
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Coordinated with finance department to ensure timely payment of invoices, addressing any discrepancies or issues in prompt and professional manner.
- Contributed to team objectives in fast-paced environment.
- Negotiated contracts successfully, securing favorable terms for both company and clients
- Collaborated with internal teams to develop account strategy
Account Officer
Iswanah Resources Sdn Bhd
11.2022 - 10.2023
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Responded to requests for information and resolved issues quickly.
- Effectively communicated complex financial information to non-financial personnel with organization, fostering improved understanding of key performance indicators and overall company health.
- Managed fixed asset records, including depreciation schedules and periodic physical inventory counts, ensuring accurate representation of company assets on financial statements.
Sales and Marketing Intern
ASBY Rich Sdn Bhd
03.2021 - 08.2021
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Contacted prospective customers through phone calls and emails to develop business.
- Collaborated closely with sales team to manage leads and help with proposals.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Created engaging social media content that resulted in an increase in followers and online engagement.
- Developed strong product knowledge, enabling effective communication of features and benefits to potential customers.
Education
Bachelor of Entrepreneurship (Commerce) Honours - Entrepreneurship
Universiti Malaysia Kelantan (UMK)
Kota Bharu, Kelantan, Malaysia 01.2017 - 11.2021
High School Diploma -
SMK. Dato' Mahmud Paduka Raja 1
Tanah Merah, Kelantan, Malaysia 05.2015 - 12.2016
Skills
Account Management
Customer Service
Written and verbal communication
Sales expertise
Stock management
Decision-Making
Order Processing
Opening and closing procedures
Organizational Skills
Continuous Improvement
Database Management
Marketing Management
Timeline
Account Executive
Koperasi Pekerja PNS Kuala Lumpur Berhad
12.2023 - Current
Account Officer
Iswanah Resources Sdn Bhd
11.2022 - 10.2023
Sales and Marketing Intern
ASBY Rich Sdn Bhd
03.2021 - 08.2021
Bachelor of Entrepreneurship (Commerce) Honours - Entrepreneurship
Universiti Malaysia Kelantan (UMK)
01.2017 - 11.2021
High School Diploma -
SMK. Dato' Mahmud Paduka Raja 1
05.2015 - 12.2016
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